Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt delivery.”

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Posted 5 years ago

“Bought a raised bed planter from HH, came flat pack do you speak, was very easy to assemble and looks great, thoroughly recommended company, very good customer service too.”

Harrod Horticultural 5 star review on 13th April 2021

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Posted 5 years ago

“Order accepted as in stock, no communication for a week, then told items were no longer in stock and they had no idea when they would be. No apology, no stock updates, they clearly weren’t interested so I cancelled my order.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused.

Posted 5 years ago

“Very pleased with the arch and bench combined we bought during lockdown. We constructed it and followed the straight forward instructions to fit within a space between 2 Chapel arches. Now it is up and with the roses planted either side it will be magnificent in the summer flowering season. Absolutely delighted with it as it looks fantastic quality & is very comfortable to sit and survey the garden from. Thanks”

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Posted 5 years ago

“I purchased the wind calming shady mesh which I have had before. My allotment is very exposed and your product has been a great help.”

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Posted 5 years ago

“Excellent products of good quality. I no longer order big items like cages and arches etc because Harrod Horticultural use Tufnells for delivery. The smaller items through other deliverers are excellent.”

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Posted 5 years ago

“Speedy delivery in good strong packaging. Already recommended the plant supports to a friend - very impressive quality - more than a cut above others I have seen.”

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Posted 5 years ago

“This has to be the best butterfly netting around”

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Posted 5 years ago

“very good service quick”

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Posted 5 years ago

“Ordered a piece of Enviromesh. Arrived on time and well packed. Would definitely use again.”

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Posted 5 years ago

“Fantastic customer service! Very impressed with their flexibility in resolving issues. I would totally recommend them as a supplier.”

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Posted 5 years ago

“Quality product, reasonable cost and prompt delivery”

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Posted 5 years ago

“STRULCH. Lightweight, clean to handle. Does the job.”

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Posted 5 years ago

“waiting for my last order but very pleased with my garden arches. Decided to buy another one!”

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Posted 5 years ago

“Very Good with prompt delivery.”

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Posted 5 years ago

“Raised bed”

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Posted 5 years ago

“They are always pleasant to talk with and deliver when they promise!”

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Posted 5 years ago

“Inconsistent and poor service.”

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Posted 5 years ago

“Service and advice is usually excellent but I was wrongly advised when replacing a fruit cage net and bought the wrong size net as a result. as I had opened the net and tried to fit it, I just had to buy another net and received no apology or acknowledgement that I had been wrongly advised. Very disappointing.”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews