Harrod Horticultural Reviews

4.6 Rating 11,219 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,219 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt delivery was within a few days can’t complain about that.”

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Posted 5 years ago

“Just the job 👍”

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Posted 5 years ago

“Wide variety of products, quality and speedy delivery”

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Posted 5 years ago

“Always good quality, although not the quickest with delivery.”

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Posted 5 years ago

“Innovative and quality products at prices below those of our local garden centres. Delivery was slower than expected, but goods arrived safely and well packaged. I am confident that we will source from this supplier many times over the foreseeable future.”

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Posted 5 years ago

“Delivered quickly.”

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Posted 5 years ago

“the customer service team are excellent and very helpful.”

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Posted 5 years ago

“Very happy with service and also how the problem with the delivery was handled quickly”

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Posted 5 years ago

“Products ordered and they arrived”

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Posted 5 years ago

“Delivery of the goods I ordered took a little time and when it arrived one of the two packages was broken open at one end. Nevertheless, there was no apparent damage to the product”

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Posted 5 years ago

“Order processed and goods delivered in a timely manner.”

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Posted 5 years ago

“The service from speaking to person who took my order through to delivery by your selected courier was very fficient.”

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Posted 5 years ago

“I bought a small hand held garden implement. It arrived promptly and completely meets my expectations. This review would get 5 stars if it was not for the incessant bombardment I get from the companies advertising department. Please stop it.”

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Posted 5 years ago

“Good service and the kit arrived ok. But it would have been nice to get (or select) an estimated delivery date when ordering..or a date of planned delivery when it left the warehouse. As it was it was pure chance we were in when delivery occurred.”

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Posted 5 years ago

“Easy ordering system and fast and efficient delivery”

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Posted 5 years ago

“Items were easy to order & delivered quickly so all good as far as I'm concerned.”

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Posted 5 years ago

“Website misleading. States 10 to 15 working days from date of order placed to delivery. Actual time was in fact 27 working days.”

Harrod Horticultural 4 star review on 6th August 2019

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Posted 5 years ago

“With my first order, only part of the order was delivered and I had to wait several days for the balance. The first part, for which I was charged immediately, was useless to me without the other parts. It would have been better to withhold parts until the complete order could be delivered.”

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Posted 5 years ago

“Not so much a review but suggestions. Fruit cage- for the 1st two years marvellous, this year terrible - plastic side mesh failed at the bottom allowing bird ingress, suggest adding alternative of galvanised wire netting - my task for winter cost £45. Big wooden raised bed already showing signs of rotting - could be I've watered too much. Black hoops and other plant supports excellent. Your records should tell you when items were purchase”

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Posted 5 years ago

“My rose arch arrived earlier than expected, therefore we were able to complete the installation sooner.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,219 reviews