Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cutesy plugs arrived and growing nicely. I did have to wait a while for the delivery but I guess we were waiting for the little seeds/ plantlings to do their thing. Can't rush nature. Oh and you get a useful information booklet on how best to treat your plants. Thank you.”

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Posted 5 years ago

“Product as ordered. Doing the job and produce growing just great. Great service.”

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Posted 5 years ago

“Purchased their metal wall trellis panels With black coating. Very pleased with the quality of the product , would have given 5 stars but they were let down by their delivery contractor who damaged an item in transit which was replaced by Harrod when reported to them. Would recommend them for quality of product.”

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Posted 5 years ago

“I had a problem with the plants I purchased. The problem was resolved and suitable plants arrived in hast. Thank you”

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Posted 5 years ago

“Very pleased with the parsnip plants ordered from Harrod Horticultural. Arrived in good health and good condition and are growing well. Early problem with order was quickly sorted.”

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Posted 5 years ago

“Ordered some vegetable plants. Unfortunately there was a long delay for delivery. I was informed there was a problem with the nursery and the plants wouldn't be available for a bit longer. The customer service agent was very helpful, cancelled my order and arranged a refund. So I didn't get my plants but the customer service to rectify it was very good.”

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Posted 5 years ago

“Always speedy, The last purchase, a folding pruning saw, does the job, but is a little hard to open and close.”

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Posted 5 years ago

“Delivery as promised goods arrived undamaged. Sturdy product straightforward to install.”

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Posted 5 years ago

“Good products delivered quickly”

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Posted 5 years ago

“I have used you once very satisfactorily. I do not need weekly ads. I buy what I want when I want it. A monthly add from you would remind me that you are there.”

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Posted 5 years ago

“The original cloche I received was faulty but a better one was provided which was good. The fruit cage is quite complicated to construct and I wait to see if any of the nuts or bolts are lost into the soil due to wind rock. The plastic clips keeping the mesh onto the frame blow off regularly though the wind is not particularly strong for this area and they tear the netting. This is frustrating. I dread having to take the frame down and deconstruct it for storage as there are so many small parts. Service was polite and helpful.”

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Posted 5 years ago

“I ordered your Superior metal raised beds. The arrived in good time and the driver was very helpful in delivering to the back garden. excellent, well constructed product ----- but very difficult to put together as the holes and bolts were all located within the internal structure.”

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Posted 5 years ago

“Returned the product because it didn't work — had to pay the return postage costs — received a refund for the original purchase cost — less the postage cost for the orifginal delivery.”

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Posted 5 years ago

“Apart from there being a misprint on the instructions regarding the pole lengths which slightly foxed us to begin with I can recommend the quality of the hoop cage and netting.”

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Posted 5 years ago

“The service rerceived from Harrod Horticultural was excellent. When the package was received there was a very small component missing. I rang them and immediately without fuss, a replacement was sent in the post and received promptly.”

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Posted 5 years ago

“Placed an order but a couple of things were missing so I phoned them and replacements sent fairly quickly.. Happy with the service”

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Posted 5 years ago

“Had a problem with delivery but resolved quickly and efficiently”

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Posted 5 years ago

“Bought a raised vegetable bed. Delivered on time. Appears to be good quality wood. Not sure how well the pre-drilled holes were lined up; seemed a bit fiddly to start with. I was happy to be using an electric screw driver for the job. The bed looks smart in my garden.”

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Posted 5 years ago

“Although there was a slight delay in delivery I was kept informed. The goods were of excellent quality and very well packaged. Assembly was straightforward with good instructions and plenty of fixings. Very soon we had a very nice raised bed with liner ready for planting. I will definitely order from Harrodsburg again.”

Harrod Horticultural 4 star review on 8th June 2019

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Posted 5 years ago

“The vegetables I ordered arrived carefully packed in biodegradable material. Delighted with them. The only thing is that I wish I had received a bit more notice as per when the items were due to arrive.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews