Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service no issues very happy.”

Helpful Report

Posted 3 years ago

“The ordering and delivery were 1st class”

Helpful Report

Posted 3 years ago

“Quick delivery and well packaged item.”

Helpful Report

Posted 3 years ago

“The product arrived well packed , and promptly as promised”

Helpful Report

Posted 3 years ago

“I bought two plant restraints in a slightly rusted metal, they are excellent value, robust and also very attractive. Having researched other suppliers there were by far the best value, and they arrived the following day, perfect.”

Helpful Report

Posted 3 years ago

“I ordered the fine mesh tubing to protect my cherry tree from birds stealing the cherries, the first the young tree has produced. It was easy to apply and did what I wanted, protect all my beautiful cherries from pesky pigeons and they have now been harvested and are being enjoyed by my family.”

Helpful Report

Posted 3 years ago

“Quite a large order for metal plant supports, packed in sturdy cardboard boxes with minimal additional waste.”

Helpful Report

Posted 3 years ago

“In my experience Harrod Horticultural has provided excellent service for my telephone orders for the Gold Leaf Tough Touch gloves (an excellent product that I buy to give as presents to family and friends who do gardening).”

Helpful Report

Posted 3 years ago

“Very prompt delivery. My plant supports were well packaged and very robust. Postage free for sizable goods. Very good value.”

Helpful Report

Posted 3 years ago

“I placed an order month's ago and I repeatedly get emails from you stating that the order is delayed. Hence the low score”

Helpful Report

Posted 3 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in-house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order and as discussed, can confirm this will be despatched within the next few days. Please accept our apologies once again for any inconvenience caused.

Posted 3 years ago

“Really pleased with that plant supports we purchased”

Helpful Report

Posted 3 years ago

“Good quality product, quite easy to put together”

Helpful Report

Posted 3 years ago

“Deliver quick and good but the ball and socket system we bought for a vegetable cage was complete rubbish, the poles jumped out of the balls at the slightest wind the poles buckled and bent,”

Helpful Report

Posted 3 years ago

“Heavy-duty anti-bird net, black, 10m x 4m wide. Delivery was sooner than expected, only a couple of days, and the packing was excellent and recyclable. The net was neatly folded and secured at one end, which helped in knowing where to start when starting to cover the structure. It draped easily and was strong enough to manoeuvre over the canes. The size of the net was correct without having to stretch it. It’s good quality and I’m very pleased with it.”

Helpful Report

Posted 3 years ago

“Love the strulch from Harrod Horticulture and it is the cheapest around and the delivery is fab”

Helpful Report

Posted 3 years ago

“Fruit tree sleeves are not bird proof as described. They were torn apart and all the cherries taken. Complete waste of money, time and effort.”

Helpful Report

Posted 3 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We have sold the Fruit Tree Sleeves for many years and have not had any negative feedback regarding these. Please be assured quality control is of the utmost importance to us. If you could kindly send us an image of the damaged items, we will then forward this to the relevant department for their comments. We sincerely apologise for the inconvenience caused and look forward to hearing from you shortly.

Posted 3 years ago

“Excellent product, good value”

Helpful Report

Posted 3 years ago

“I have been pleased with the service and quality of items from Harrod Horticulture over time. I was particularly pleased at the speed in which my recent order arrived. The person I dealt with on the phone was polite, friendly and extremely helpful and knew exactly what I needed. Well done andante thanks. Sheila Trafford”

Helpful Report

Posted 3 years ago

“The service was excellent and everyone I spoke to was very helpful”

Helpful Report

Posted 3 years ago

“Fast and on time”

Helpful Report

Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews