Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Ordering was easy by phone - helpful advisors. Kept in touch throughout protracted delivery which made the wait much more acceptable. I have used this company for years and service has always been really good. I frequently recommend Harrods to other tenants on my allotment site.”

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Posted 3 years ago

“Very happy with the service from Harrod Horticultural. The weeder by Burgin and Ball arrived promptly and very well packaged. I was pleased with the quality of the weeder and it worked perfectly. I am looking forward to many years of service from this item.”

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Posted 3 years ago

“Arrived promptly and I am very pleased with the product”

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Posted 3 years ago

“Slightly expensive but a good quality product. It's wood, so don't expect perfect. We had to make some minor fixing additions to secure it, but really pleased and will be buying another ahead of the next growing season.”

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Posted 3 years ago

“I ordered a 2mtr starter a 1,5mtr and 1mtr extension all arrived promptly and well packaged.”

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Posted 3 years ago

“Delivered earlier than I expected in good condition.”

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Posted 3 years ago

“The fabulous cherry bird protection nets have done a perfect job. I have had a wonderful harvest of rosy red cherries this year. Thank you”

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Posted 3 years ago

“the fruit I received was of excellent quality. received delivery also very pleased”

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Posted 3 years ago

“Helpfull and friendly”

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Posted 3 years ago

“Product as described. Excellent quality. From order to delivery was faultless. THOROUGHLY RECOMMEND.”

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Posted 3 years ago

“Very good service, good quality products.”

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Posted 3 years ago

“Excellent service, was delayed slightly however excellent service from delivery team. The Southwold set of tables and chairs is beautiful, very comfortable chairs and made to a very high quality.”

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Posted 3 years ago

“It is always a first class service! I love your products”

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Posted 3 years ago

“High quality, does everything expected.”

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Posted 3 years ago

“Harrod slot and lock systems are excellent and very versatile. The tubes are easy to cut and the joints well made apart from the witness of injection molding not being removed. BUT beware do not allow delivery when out. My consignment was delivered to the same number house in another road. Only luck reunited me with my delivery as no tracking information was available. Delivery was by Tuffnells, who must be viewed as very questionable.”

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Posted 3 years ago

Thank you for your order and review. We are very disappointed to learn that the items you ordered did not meet your expectations. Please be assured quality control is of the utmost importance to us and we have passed your comments on to the relevant department for them to look into. We also apologise for the problems you encountered during the delivery of your goods by Tuffnells. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further. Please accept our apologies for any inconvenience caused.

Posted 3 years ago

“Excellent service. Goods arrived quickly and efficiently”

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Posted 3 years ago

“Really pleased with the ultrafine insect mesh. Good quality product and delivery was prompt & goods were well packaged.”

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Posted 3 years ago

“Excellent website good choice. Easy to order from. Delivered well packaged, undamaged and exactly on time. Well done Harrod Horticultural.”

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Posted 3 years ago

“I saw your advert in a gardening magazine for fruit tree sleeves. The ordering process was easy and delivery was quick. Well packaged. Very pleased.”

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Posted 3 years ago

“Very prompt delivery”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews