Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very pleased with Popadome covers which should keep the deer off my courgettes! Would be great to have more choice of sizes.”

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Posted 8 years ago

“The overall quality and finish of the plant support trellis was excellent.”

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Posted 8 years ago

“The quality is exceptional as always; my only minor gripe is that I hadn’t grasped that my trough had no base at all unless I bought it as a separate item. I’d thought the base was effectively a stand to raise it off the ground slightly. But it’s ok as it is....”

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Posted 8 years ago

“Great design and well made products.”

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Posted 8 years ago

“Good product (Dalefoot Farm Compost) at a fairly decent price for that particular product. Delivery very prompt.”

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Posted 8 years ago

“Good product / quick delivery.”

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Posted 8 years ago

“Delivered quickly and all goods correct and undamaged”

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Posted 8 years ago

“Easy to order, quick delivery, good products”

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Posted 8 years ago

“I purchased a weed flame burner and 6 gas canisters. The advertised canisters were replaced with smaller cans without my knowledge but I was charged for the larger cans. Harrod reimbursed me once I had made a complaint”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“Prompt delivery - quality goods - good follow-up to a subsequent enquiry”

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Posted 8 years ago

“The ordering and delivery was very efficient. However, I was receiving too many marketing emails and had to unsubscribe.”

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Posted 8 years ago

“My Hollywood are growing well and look much better being contained (No more sprawling)! Very pleased with the look of this product as well.”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“Quality service quality products”

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Posted 8 years ago

“My delivery took far longer than was promised , that was the courier I guess and you did deal with my phone calls very well. Now the staging oh dear not what I expected it was like putting a biscuit tin to gether. So thin and glitzy not really suitable for rural polytunnel The struts are loose so keep moving around, not very convenient Overall not what I wanted M D Evans”

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Posted 8 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that a member of our Customer Services Team has contacted you regarding your staging and we apologise for any inconvenience caused.

Posted 8 years ago

“My order arrived very quickly and we were able to build the fruit cage quite easily. I was particularly impressed with the way the zip is put in. It is now protecting my fruit bushes and is a very welcome additional to my kitchen garden.”

Harrod Horticultural 4 star review on 7th May 2018

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Posted 8 years ago

“Thank you. Perfectly satisfied.”

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Posted 8 years ago

“Excellent products and service all round.”

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Posted 8 years ago

“Very good quality products. Expensive, but I think worth the extra money.”

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Posted 8 years ago

“Order arrived punctually. I thought that the spade which I had ordered was too small so I rang to see if it could be taken back. The person to whom I spoke was very helpful & said it would be collected the next day. On reflection, I changed my mind & rang to say that I would keep it. Again I was treated with courtesy, & the change of plan was no problem. It was a birthday gift for my husband & he is very pleased with it.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews