Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“Easy to place an order followed by prompt delivery of a good product.”

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Posted 8 years ago

“I will see whether the eco wood treatment works in time, but the postage was excessive. No bigger than a pack of cards and lighter in weight - £4.99 postage is ridiculous. They refunded £1 when I complained, but still far too much. £1 would have been fair.”

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Posted 8 years ago

Thank you for your order and review. We are very sorry to hear that you are disappointed with the postage and packing charge which you paid for your goods to be delivered. We can confirm that the delivery charge includes the cost of processing, packaging, checking and finally sending goods. Our postal charges are always being reviewed to ensure that they are fair to our customers. Hopefully this information is of help to you and we apologise for any inconvenience caused.

Posted 8 years ago

“Very speedy service, and good value products”

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Posted 8 years ago

“I ordered capillary matting to keep my plants watered while on holiday - it arrived quickly, and worked well.”

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Posted 8 years ago

“Assembling the raised beds went smoothly with all parts fitting neatly if not quite perfectly - probably due to the natural characteristics of the timber.”

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Posted 8 years ago

“Efficient customer service when ordering by telephone, helpful and polite. Item delivered as advised ( A raised bed) and it is of very good quality and the assembly instructions were very clear making it easy to assemble.”

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Posted 8 years ago

“A long wait from order to delivery symptomatic of poor stock control processes. End panels difficult to fit , far too flimsy, and virtually useless.”

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Posted 8 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website as up to date as possible with regards to out of stock items. Regrettably it has taken us longer than usual to keep up with the unprecedented demand for this item. We are also disappointed to learn that the item you ordered was not of the high quality that we normally expect of our products. Your comments will be forwarded to our suppliers for their reference. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 8 years ago

“A bad question I bought a product not happiness”

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Posted 8 years ago

“Products arrived much quicker than expected. The delivery man was very helpful.”

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Posted 8 years ago

“Speedy supply of great gardening equipment.”

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Posted 8 years ago

“Excellent quality of product”

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Posted 8 years ago

“Good efficient service. Raised wooden beds are easy to construct and the range of sizes is ideal. The runner bean frame is very well made and saved me struggling with rotting canes year after year. I also like the steel cage for raised beds which together with the supplied netting has helped keep my brassicas from being munched by pigeons.”

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Posted 8 years ago

“every thing I have had from Harrod Horticlture have been exahlent”

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Posted 8 years ago

“The metal Arch is reasonable although I worry that it will rust from the ground up in time. The wooden Arch arrived damaged and Harrod have agreed a modest compensation for fixing it. The basic frame is of strong material but the side screens are poorly made.”

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Posted 8 years ago

Many thanks for your order and review. We can confirm that our metal Arches are galvanised and powder coated throughout giving them a 10 year framework guarantee. We are also very sorry that the wooden Arch was not of the high quality that we normally expect and have forwarded your comments to our suppliers. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 8 years ago

“I bought a raised vegetable planting table. Delighted with it and the quick delivery.”

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Posted 8 years ago

“Excellent product.”

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Posted 8 years ago

“Easy ordering, well-organised website”

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Posted 8 years ago

“Great value for money and would definitely buy from this company again. Customer service was brilliant when I had a problem with the products that were originally delivered (a few damaged parts), hence the overall 4 star rating, but after liaising with Harrod their solution to my query was quick and very satisfactory. The quality of final products were fantastic. Very easy to construct (2 large raised beds).”

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Posted 8 years ago

“Quick delivery, well packaged.”

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Posted 8 years ago

“The cloches were late and poor quality the so called end pieces had to be glued in place as they kept falling out”

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Posted 8 years ago

Thank you for your review and your order. We are very sorry for the delay in despatching your order. We do try and keep customers as up to date as possible with delays. Whilst most of our products are manufactured by ourselves, regrettably the Cloches are bought in products and we are completely in the hands of our suppliers regarding stock dates. We are also sorry that the Longrow Super Cloches did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews