Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“Best price, right tools for the job delivered before time and it does not get better than that .. ! Thank you and will use you all of the time for my equipment as I’m a professional landscaper ..”

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Posted 8 years ago

“I am delighted with my Metal Raised Bed which arrived quickly and on time. Although I did not assemble this, I was told it was a bit fiddly to put together but I can confirm that this is a sturdy and striking addition to my small garden. I also purchased a liner for this which is of a very high quality. This is my second purchase from Harrod Horticultural, the first being a metal garden arch. Another quality product which highlights two separate areas of my garden. Even my neighbours are impressed with it!”

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Posted 8 years ago

“Excellent customer service”

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Posted 8 years ago

“Very pleased with quality of metalwork - excellent item. Received promptly, good communication. Would recommend.”

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Posted 8 years ago

“Price of carriage an absolute disgrace; for a parcel that could have been posted for less than £3.00 we were charged nearly the price of the goods, which weighed next to nothing. Wake up, the Post Office have fixed rates no matter where you live in the U.K as opposed to being victimised because of our location by companies like Harrods who choose to use carriers as their first choice for delivery. This will be the last time !”

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Posted 8 years ago

Thank you for your order and review. You comment on the cost of delivering an order outside of the UK mainland. We would like to explain the situation regarding delivery and prices across the country. As the range of products that we manufacture and supply is so diverse in size and shape, we have to rely on couriers, to deliver the vast majority of our orders. To calculate their delivery tariff our couriers split the country into various zones governed by postcodes and unfortunately, delivery to some areas attracts an extra charge. We realise this is not an ideal situation but as our trade increases, we hope to be able to reduce this charge so deliveries to the whole of the UK mainland cost exactly the same. If it is any consolation, we do not add a surcharge to the figure our couriers charge us; in fact, we subsidise the delivery cost on every order. Wherever possible, we try to send our products by Royal Mail or similar postal services but, as we mentioned above, the size, shape and weight of many of our products precludes this. We hope this is of help to you and thank you again for your order.

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Excellent product,delivery and ease of ordering.”

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Posted 8 years ago

“My link stakes arrived very promptly and were exactly as I had ordered”

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Posted 8 years ago

“Good website and easy to order goods. Any problems (not that there are many!) are sorted out very quickly.”

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Posted 8 years ago

“Easy to order, quick delivery.”

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Posted 8 years ago

“Healthy plants, arrived fast and well packed.”

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Posted 8 years ago

“Prompt delivery of the correct items”

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Posted 8 years ago

“A tomato growing system ordered on-line was damaged on arrival at my home. I sent two pictures of the problem taken on my mobile hone and forwarded this the customer service department. A replacement set was immediately dispatched and has been installed and my tomato plants are thriving. No doubt customer service will be ensuring that in future the packaging is robust enough to cope with the rigours of delivery. I am a regular customer and remain confident that my future orders will arrive safely and on time.”

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Posted 8 years ago

“Harrod provides what you need efficiently.”

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Posted 8 years ago

“allways excellent service and quality goods”

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Posted 8 years ago

“Service, packaging, price, spot on ☝️”

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Posted 8 years ago

“I was very happy with the efficient service and speed of delivery of my order.”

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Posted 8 years ago

“Purchase was delivered on time and as advertised.”

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Posted 8 years ago

“Good service and quality”

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Posted 8 years ago

“Very quick delivery of an item that needed personalising at a busy time, so impressed with that. Also very impressed with the trowel involved.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews