Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“The plant supports look both stylish and sturdy, and are just what I expected.”

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Posted 8 years ago

“I have purchased quite a few items over the last 5 years or so and have always been happy with the product and delivery service. I will continue to buy what garden items from Harrod when I need them and recommend them.”

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Posted 8 years ago

“Nice looking item, reasonable price, good service”

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Posted 8 years ago

“Articles as described online and arrived when promised. owing to cold wet weather not yet assembled but having used Harrod before I am confident that they will do their job and be of quality specified.”

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Posted 8 years ago

“Good quality products- the arch which I purchased exactly as brochure.”

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Posted 8 years ago

“very good quality product (steel obelisk) delivered fast and at a good price”

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Posted 8 years ago

“Service slow”

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Posted 8 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order, however we understand that you have now received this. Please accept our apologies once again for any inconvenience caused.

Posted 8 years ago

“Bought clips for insulating the greenhouse. Delivered in 2 days and worked exactly as described. Excellent product.”

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Posted 8 years ago

“Always very prompt with there delivery.”

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Posted 8 years ago

“Efficient and polite.”

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Posted 8 years ago

“very helpful customer service, excellent product”

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Posted 8 years ago

“I have been looking for some more flexi string for ages and found exactly what I wanted. A good bundle for your money. Always rely on Harrod Horticultural to deliver.”

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Posted 8 years ago

“Very solid structure, well wrapped”

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Posted 8 years ago

“The product was out of stock when I ordered but the Company kept me updated and shipped it out to me as soon as it was available. Received a message from Courier date and time slot so no waiting in.”

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Posted 8 years ago

“Good delivery of product. Side panels on cloches a little flimsy. Instructions very poor.”

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Posted 8 years ago

Thank you for your review and your order. Many of our products are designed and manufactured here at Harrod Horticultural. However, this is not one of our own in house designed products. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 8 years ago

“I ordered 2 rolls of 4m x 10m fleece and was sent 2 rolls of 2m widths so had to use ties to join them together not very convienient.”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“I've always found what I've ordered from Harrod to be good quality and genuinely useful and their service has always been efficient.”

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Posted 8 years ago

“Your products have always met or exceeded expectations. This would be a 5 star rating apart from the very irritating recent onset of delivery delays - especially when delays are gradually extended.”

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Posted 8 years ago

“Prompt delivery, accurate description of item, easy instructions. Thanks”

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Posted 8 years ago

“Thought the length of poles for netting should be a lot less than 3m for caging supports especially as netting is of reasonable weight”

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Posted 8 years ago

Thank you for your order and review. We can confirm that all of the Vegetable Cages which we manufacture and supply have been designed and tested thoroughly and the maximum span without an intermediate upright is 3m. We hope this information is of help to you. However please do not hesitate to contact us should you require any further assistance.

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews