Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Service and delivery was excellent”

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Posted 5 years ago

“The items ordered arrived in good time and are of good quality.”

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Posted 5 years ago

“The raised bed looks great, but costs a lot more than just buying the equivalent timber.”

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Posted 5 years ago

“I'm a regular Harrod Horticultural shopper and have always been satisfied with the service I've received, ("service" include the goods I buy and the delivery)....that's why I return!”

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Posted 5 years ago

“Excellent.”

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Posted 5 years ago

“I am very happy with my purchase. It arrived when I expected and is just what I wanted.”

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Posted 5 years ago

“Great company. I bought an obelisk for a rose and miscalculated the size. Original delivery was swift and collection of item very efficient too. Customer services were so helpful and professional and a refund was organised very efficiently. I have since bought the correct sized obelisk and its great. Really well made and is perfect.”

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Posted 5 years ago

“Products are always good quality and as described. Prompt despatch.”

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Posted 5 years ago

“Excellent Product.”

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Posted 5 years ago

“I’m delighted with the obelisks I have purchased, even if they are rather pricey!”

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Posted 5 years ago

“Standard raised beds : very good.”

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Posted 5 years ago

“Service was excellent”

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Posted 5 years ago

“Great company to order from, items always arrive in the appropriate packaging (both for protection and environmental purposes). We've ordered from them a couple of times now and the price to quality ratio seems fair for their products.”

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Posted 5 years ago

“Excellent service. Quick delivery and regular updates. Well packaged. And a gorgeous product when it arrived.”

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Posted 5 years ago

“Excellent heated propagator delivered quickly at a competitive price. Good news for those of us who try to avoid using Amazon!”

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Posted 5 years ago

“Very good product service, response to orders timely and professional”

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Posted 5 years ago

“Thanks you”

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Posted 5 years ago

“The delivery driver scratched my wooden floor and haven’t heard anything about a repair”

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Posted 5 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. Regrettably, any damage caused to property is the carriers' responsibility and we have forwarded your comments to our Account Manager at DX for them to look into and contact you directly. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 5 years ago

“Ordered bubble for the imminent cold weather. It was delivered quickly and well wrapped.”

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Posted 5 years ago

“Bit early for decent review, but looks like it will be just what is required.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews