Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Efficient service and fantastic mulch! Thank you!”

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Posted 5 years ago

“I have bought three lichen green rose supports for shrub roses and other little items (garden penknife and knife sharpener. All are top notch purchases. They came superbly wrapped, well on time and the website is easy to navigate and use. My only regret is that there are too many things on the website to attract me - I must learn patience! PS The roses are now well supported and even in Winter together with the beautiful supports, they look beautiful.”

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Posted 5 years ago

“prompt delivery, quality products”

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Posted 5 years ago

“Good service and really pleased with the product and will be buying more!!”

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Posted 5 years ago

“Excellent service and quality product. Would definitely recommend.”

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Posted 5 years ago

“Your online ordering system is painful if ordering a gift from overseas for delivery in England. Once I get past the flash screen indicating I am accessing from overseas, my invoice address has to be a UK postcode. Madness!”

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Posted 5 years ago

Thank you for your review. We are very sorry that you had difficulty ordering on our website. Unfortunately, we do have to obtain a carriage quotation to send an order overseas and the cost varies according to the size and weight of each order. If you would like to place an order, could you kindly email us - customerservices@harrod.uk.com - with details of the order and delivery address and we will be delighted to help you. Again, we sincerely apologise for the inconvenience caused.

Posted 5 years ago

“GOOD SERVICE AS ALWAYS”

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Posted 5 years ago

“Thank you for your excellent service with our recent order. Despite the fact that the order had to be shipped in three consignments, we were kept informed at all times. We have bought Items from Harrod on many occasions and have always found the service to be prompt, friendly and courteous.”

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Posted 5 years ago

“Great service and good quality products. I have bought both catalogue and bespoke products and was very pleased with both.”

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Posted 5 years ago

“I am actually still awaiting my purchase after about 6 weeks!”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order has caused great inconvenience for you and we are as disappointed as you are with the most recent further delay. Whilst most of our products are manufactured by ourselves, regrettably the Burgon and Ball Ground Breaker Spade is a bought-in product and we are completely in the hands of our suppliers regarding stock dates. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“Harrod's long-handled leaf grabbers are wonderful. What a difference they have made to my leaf clearing. I gather about ten 1-tonne builders' bags into my leaf mould enclosure and about the same amount goes off to our local authority recycling centre - fortunately nearby. What a difference to the collection of those leaves they make. Blow or rake the leaves into heaps and then transfer them into bags. It is so easy and fast. No back bending and they contain prodigious quantities of leaves, wet or dry. I can bore others with their wonders!”

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Posted 5 years ago

“Excellent product. Purchased similar on three separate occasions.( the self watering pots with tanks.) They work brilliantly so that tanks only need filling once in about 10 days. Perfect for the greenhouse and the terrace. Not pretty but do the job. Ideal for when on holiday.”

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Posted 5 years ago

“Always good and sort out any problems”

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Posted 5 years ago

“First experience but would use again”

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Posted 5 years ago

“Two crook hooks for the garden. Nicely solid, great product and well packaged”

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Posted 5 years ago

“Good service, kept informed of delivery dates. Very pleased with products. bought.”

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Posted 5 years ago

“The border spade is ideal for women .The best on the market- I have jasmine for years and this one is for me daughters Xmas box.The service is excellent as always. Thank you.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“i was really pleased that I am kept up to date on my orders (2) so I don't have to worry about sorting out new presents for the people. They will come eventually so I can stay relaxed. If not arrived by Christmas, I can inform my colleagues that their pressie will come eventually.”

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Posted 5 years ago

“Good quality goods and prompt delivery”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews