Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent company to deal with”

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Posted 5 years ago

“Quality materials, well packed and delivered promptly.”

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Posted 5 years ago

“Great service thank you”

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Posted 5 years ago

“Bought some more of the same product I purchased a few years ago. Still a great product and service. Have shown friends who might well buy the same for their veg beds.”

Harrod Horticultural 5 star review on 28th March 2020

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Posted 5 years ago

“The raised bed was delivered to the wrong address. The liner is smaller than the bed so not easy to fix in place.”

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Posted 5 years ago

Many thanks for your order and review. We are very sorry to hear of the problems you encountered with this, but understand that a member of our Customer Service team has contacted you regarding this. Please accept our sincere apologies for any inconvenience caused.

Posted 4 years ago

“ONCE AGAIN LOVELY SERVICE AS ALWAYS”

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Posted 5 years ago

“I have ordered two rectangular metal planters. The first arrived with the two main panels dented, which were replaced after I sent photos. The second arrived with a set of bolts of the wrong size, which were replaced after a week.”

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Posted 5 years ago

Many thanks for your order and review. We are very sorry for the problems you encountered with your order and understand that our Customer Service team arranged for replacements to be sent to you. Please accept our sincere apologies for the inconvenience caused.

Posted 4 years ago

“First class”

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Posted 5 years ago

“Arrived in good time”

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Posted 5 years ago

“So a part review as coronovirus has delayed its use. But it the fleece arrived promptly, well packaged, and feels of good quality.no problems, and have done further buisness with Harrod subsequent on the basis of great value and excellent service of our forst order. Good work Harrod, A1”

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Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“Ordering online simple and quick. However, it came earlier than email stated and just left in full view against front door when I had left other instructions. Not impressed with packaging as it took 45 minutes to undo this. It was plastic/polythene ( thought HH would be environmentally friendly) and heat sealed or triple wrapped and stapled. Expected cardboard or no cover. Product OK though once discovered and looks good.”

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Posted 5 years ago

“Fab products, fab service.”

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Posted 5 years ago

“Very good service, quick and easy to order, delivery fast, would definitely use again”

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Posted 5 years ago

“Only 2 packages of 3 delivered. 3rd was "lost by courier". Had to wait for additional package to be re-sent after second phone call”

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Posted 5 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further. If you would like to order from us again, we could send this with different carriers if requested.

Posted 5 years ago

“Raised beds delivered in double quick time. Well packed and easy to assemble.”

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Posted 5 years ago

“The website was very easy to use combined with good communication. The item arrived in super quick time and more importantly it was very well packaged and arrived in perfect condition. The lichen Green colour is gorgeous and blend perfectly into the garden.”

Harrod Horticultural 5 star review on 17th March 2020

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Posted 5 years ago

“We have been very pleased with the pond netting we bought from Harrod. It was easy to place over our kidiney-shaped pond and stayed in place during the recent storms. We now have peace of mind that it will deter the herons from eating our fish. It's also just the right gauge of netting to allow the frogs to get out of the pond when they've finished laying their eggs and also to let pond plants grow through.”

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Posted 5 years ago

“I bought an80cm water bowl for the crows to bath in as the bird baths I have a too small for them,although they do use them. The bowl looks very elegant and yesterday I saw splashes coming from the bowl area.I am so glad they are using the bowl. I plan to sow a meadow turf around the bowl.”

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Posted 5 years ago

“I bought this pergola on which to grow roses to shelter a sitting area. It was easy to erect and looks good. The plastic fittings were much better than on the arch I bought, so there has been improvement.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews