Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and quick”

Helpful Report

Posted 5 years ago

“I bought an arbour from Harrod and am very pleased with its quality. Service was good, timely delivery.”

Helpful Report

Posted 5 years ago

“The service from Harrod was first rate.”

Helpful Report

Posted 5 years ago

“Excellent service and very pleased with my purchase. Thank you.”

Helpful Report

Posted 5 years ago

“Very helpful when contacted.”

Helpful Report

Posted 5 years ago

“Great looks great with a lantern outside the back door. Very sturdy really good value for money”

Harrod Horticultural 5 star review on 6th January 2021

Helpful Report

Posted 5 years ago

“It was bought as a gift and was appreciated.”

Helpful Report

Posted 5 years ago

“My order was dealt with very quickly. Packaging was very environmentally friendly but easy to handle. The goods were exactly as ordered and were of high quality. It was great that I was kept informed throughout the process from order to delivery.”

Helpful Report

Posted 5 years ago

“Great boot jack with brushes. Good packing and speedy delivery.”

Helpful Report

Posted 5 years ago

“The choice of goods I required were of good quality and well priced. Delivery was speedy and the parcels were well wrapped.”

Helpful Report

Posted 5 years ago

“Excellent customer engagement, prompt delivery of a high quality product”

Helpful Report

Posted 5 years ago

“Excellent service and really good product. I ordered the special deal on two raised metal beds and am very pleased with them. Easily put together and we’ll made.”

Helpful Report

Posted 5 years ago

“Efficient service. Well packaged Good product Very satisfied Thank you”

Helpful Report

Posted 5 years ago

“Product outstanding I had major problems re delivery of fixings. No post code was included in the delivery address that the courier used. The fixings were delivered to another Laburnum Grove in Sunderland. They eventually turned up 2 weeks later. I’ve purchased 18 raised beds from Harrod over the years and the product and the service have been first class. This latest experience is not one I would wish to repeat.”

Helpful Report

Posted 5 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers’ Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 5 years ago

“Very efficient service. Arrived before due date, and very well packaged. I would definitely use them again”

Helpful Report

Posted 5 years ago

“I ordered a pair of Gold Leaf Dry Touch gardening gloves as a Christmas present for my sister-in-law. They were delivered very promptly and sent to her. I have used these gloves myself for cutting brambles and pruning roses, they are great.”

Helpful Report

Posted 5 years ago

“Products are well-described of good quality and arrived as expected.”

Helpful Report

Posted 5 years ago

“The Steel Ground Pegs are the toughest I have bought and I recommend them for secure fixing with no bending! A good price too.”

Helpful Report

Posted 5 years ago

“I bought my grandson the children’s size trowel and fork. They’re perfect for him (age 6+) and the quality is excellent”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews