Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Quick delivery.very pleased with hotbin”

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Posted 9 years ago

“Every purchase was delivered promptly and accurately”

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Posted 9 years ago

“first class service, first class products, first class delivery,”

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Posted 9 years ago

“Good product, great price quick delivery”

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Posted 9 years ago

“Good products, excellent service”

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Posted 9 years ago

“Excellent range of products. Very good quality. Fast and efficient service.”

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Posted 9 years ago

“Prompt delivery, excellent product”

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Posted 9 years ago

“Very pleased with Harrod Horticultural. Very prompt delivery of our raspberry cane supports and easy to put up. They look good, nice clean lines and with clear instructions. Will buy more.”

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Posted 9 years ago

“Excellent service and great product as usual.”

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Posted 9 years ago

“always quality goods at a fair price, prompt delivery and good customer service”

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Posted 9 years ago

“The arch we ordered was exactly as specified and came with all parts included. Two of us (pensioners) had no trouble assembling it and it now looks wonderful with a climbing rose draped over it. Very happy with our purchase which was good value for money.”

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Posted 9 years ago

“Exactly as required and arrived within 2days”

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Posted 9 years ago

“I ordered plant supports. They arrived promptly and were very good quality. I would recommend Harrod Horticultural for your garden supplies.”

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Posted 9 years ago

“Prompt supply of some excellent butterfly net”

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Posted 9 years ago

“Unfortunately, the product did not work to get rid of caterpillars, broccoli has been devoured by this pest.”

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Posted 9 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 9 years ago

“As ever, Harrod Horticultural sell very high quality garden products which are hard to find locally. Their mail order system is efficient, accurate and swift to deliver”

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Posted 9 years ago

“Speedy, friendly and helpful customer service.”

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Posted 9 years ago

“I like your products which are of good quality and at competitive prices. Service excellent. Happy? Yes.”

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Posted 9 years ago

“Delivered on time. Product as described. Cheaper than buying direct from manufacturer. What's not to love. Have bought many products from Harrodhortico in the past and will continue to do so.”

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Posted 9 years ago

“Originally order was not in stock and expected date moved further and further into the future. E-mail details were ignored and "pro forma" (irrelevant) responses were unhelpful. Order cancelled in frustration. Re-order some months later also claimed to be out of stock with an expected date in the future however product arrived after about ten days.”

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Posted 9 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We understand the delays with your order caused great inconvenience for you and we are as disappointed as you with delays in despatch. The products themselves are manufactured in house but unfortunately we were let down by our suppliers of the raw material which we source externally. Please accept our apologies once again for any inconvenience caused.

Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews