Harrod Horticultural Reviews

4.6 Rating 11,216 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“suited my requirements exactly.arrived very quickly.slight problem fitting brackets but quickly resolved with fine file.fitted and in use”

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Posted 10 years ago

“Vert efficient and left neatly in the greenhouse as requested. The cloches are reasonably sturdy and are now assembled. It was good to be given a new pair of my favourite gardening gloves as well.”

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Posted 10 years ago

“The ordering was easy and the raised bed was delivered on time. That part all worked very well. My only problem was that the holes drilled into the planks of wood were in the wrong place. As I had no drill, this meant that the finished job was not great. If the holes were in the right place, I would buy more of these beds. As it is, however, I am not sure.”

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Posted 10 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 10 years ago

“Good efficient service. The net for the pond looked a bit strange but the diamond shape makes it quite stretchy and easy to fit our irregular shape and is certainly strong enough to ward off our local heron and foxes who hungrily eye up our fish.”

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Posted 10 years ago

“I use Harrod Horticultural for my bird food. Good quality products at reasonable prices, goods are well packaged and delivery is reliable.”

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Posted 10 years ago

“The greenhouse staging was actually mostly assembled by my son who is far more practical than I. .We had ordered a long length of staging with numerous parts. I was impressed that nothing was missing in the delivery. The only problem that we experienced was that the slatting fits very tightly in the frame which a good feature but if the bolts on the frame are fully tightened before inserting the slats most will not fit. By loosening of the frames bolts it was possible to insert the slats without further trouble. It would have saved a lot of time if this had been mentioned in the instructions.”

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Posted 10 years ago

“Jam making kit. Good product, does what it says on the pan! My wife has already made a batch of quince jelly.”

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Posted 10 years ago

“delivery was prompt and in tact and I found the product was of good quality and exactly what I needed.”

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Posted 10 years ago

“Works well. Delivered quickly and on time.”

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Posted 10 years ago

“The 10mm is good although the width caused me a problem in my wooden greenhouse as the panels were narrower. But I managed.”

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Posted 10 years ago

“Goods delivered promptly but free gift was missing , perhaps because some of the packaging was loose. Goods are ideal for their intended use and look lovely now they are in position in the garden. I chose rust, not. black, because I have a cottage garden and felt they would blend in naturally.”

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Posted 10 years ago

“Overall quality very good and assembly instructions clear but why can't you deliver it all on the same day???”

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Posted 10 years ago

“Very useful information in the catalogue and online enabling me to choose the right product. Very quick and efficient delivery. Everything was well packaged and arrived safely. Thank you”

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Posted 10 years ago

“Ordering easy, product good, delivery not quite so good. I had asked for it to be left on porch and it was not. When it was delivered next day it was clearly marked leave on porch, so a problem with delivery company rather than Harrod Horticultural.”

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Posted 10 years ago

“Decent quality, quick delivery, looks like it grew there now!”

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Posted 10 years ago

“the package i ordered was a little late in arriving. watered it into the lawn, hopefully killing the lavae of the daddy long legs.”

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Posted 10 years ago

“Bubble wrap for greenhouse was easy to put up with the special fasteners.although if you haven't got strong fingers it would be difficult for you.otherwise excellent service and delivery.”

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Posted 10 years ago

“Ordered a fruit cage door 'pack' which arrived promptly and well packaged. However one of the bolts was the wrong size. I am sure of this because I have fitted one of these doors before. I did not complain and request a new bolt due to time constraints. I easily found one the correct size in my own collection.”

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Posted 10 years ago

“I ordered an item which needed some self assembly, but the instructions were very inadequate. I phoned the customer service department, who were as helpful as they could be, but it took two calls, and a trip over to the warehouse on the part of the lady I spoke to the second time to resolve the problem. i would like to think that you have now done something to improve the instructions, but I had been told that no one else had made this complaint before, so probably not. I'm afraid that I'm not ordering the item again just to find out! Thanks, Frances”

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Posted 10 years ago

“Nice product but disappointed the raised beds didn't come equipped with the capping that appeared to be in place in the picture.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,216 reviews