Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Prompt and efficient service throughout”

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Posted 6 years ago

“A superb product backed up with excellent service. It’s nice to be able to make positive comments in this day and age. I will be looking to use more of your products in the new gardening season.”

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Posted 6 years ago

“I have used Harrod several times over a few years and am always very happy with the whole experience.”

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Posted 6 years ago

“I was happy with the time taken to deliver the plants. I was disappointed with the size of the marjoram plants as they were the reason for my order. I was also disappointed with the parsley that didn't survive the first week. Rather a lot of money for what I received all things considered. I am unlikely to make further purchases or to recommend. Sorry. Regards”

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Posted 6 years ago

Thank you for your order and review. We understand that a member of our Customer Services Team has now contacted you regarding this. Please accept our apologies once again for any inconvenience.

Posted 6 years ago

“I ordered new poles for my brassica cage as the older ones had buckled under snow. Ordering was simple, they came quickly, were as described and were easy to assemble. I won’t know until after the autumn storms how well they survive.”

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Posted 6 years ago

“Excellent service, prompt delivery and the fleece covers for my plants are of the highest quality and more than I expected really nothing like them available on the high street well recommended to all gardeners thank you”

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Posted 6 years ago

“Delivery was prompt delivery was within a few days can’t complain about that.”

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Posted 6 years ago

“Just the job 👍”

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Posted 6 years ago

“Delivery was fast and the items were well packed. I made a mistake and ordered the same product twice. Jarrod Horticultural noticed the error, emailed me promptly and refunded the second payment. I would have no hesitation in recommending them to friends.”

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Posted 6 years ago

“I had this idea to create a frost resistant tunnel to keep vulnerable plants through the winter. I found exactly what I was looking for in the Harrold catalogue. I received the parts I ordered quickly and having assembled a tunnel I now await next spring to see the result having maintained a periodic check on things to make sure all is well.”

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Posted 6 years ago

“Wide variety of products, quality and speedy delivery”

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Posted 6 years ago

“Easy ordering and quick delivery”

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Posted 6 years ago

“Ordered wooden beds and hoops with covers to match. After assembling the beds and realizing that the hoop covers never showed, I was told that ordering the covers were never an option (they were, I ordered them) and furthermore, even if I wanted to order them separately, the size of bed I selected was not popular and they had nothing in that size. Disappointing experience, will never order from Harrod again.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. After checking we can confirm that regrettably the size of fitted cover you require has now been discontinued from our range of products. This was not available at the time of your order and the cover had been removed from our website, a hoop kit only was selected. We understand that our Customer Services Team have been contacted and they have advised that you are very welcome to return the hoop kit if this is unsuitable. We sincerely apologise for any inconvenience caused.

Posted 6 years ago

“Ordered the Wisteria umbrella on the website and delivered with no hassle lovely quality, solid and Will last a long time”

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Posted 6 years ago

“Quick delivery. All was in excellent order.”

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Posted 6 years ago

“First class company. One of the best on the internet. Cheers”

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Posted 6 years ago

“What I purchased was a very wonderful design for entering my 6' high fruit cages.”

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Posted 6 years ago

“Always good quality, although not the quickest with delivery.”

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Posted 6 years ago

“Items arrived promptly.”

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Posted 6 years ago

“Excellent manger and easy to assemble. We were replacing a 6’ model with an 8’. Excellent customer service. The smaller items arrived on the day we were expecting it. I called customer services who could track the packages and said that one pack had not made it from one destination to the Andover depot . They arranged for it to be delivered on the following morning which was a Saturday (not a usual delivery day). We had it by 8.30am.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews