Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery”

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Posted 8 years ago

“A pleasure to do business with. Everybody was very helpful at all stages of my purchase of a bespoke fruit cage, all my queries were answered and I felt very confident about my order. The product was every I required and expected and was easier to erect than I thought it would be, thanks to excellent design team.”

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Posted 8 years ago

“1. the delivery - on the third attempt the goods arrived. communication around when delivery would happen was incorrect and comms were not timely 2. the product - one chair was faulty”

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Posted 8 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse so rest assured this will be investigated fully to ensure the standards are improved further. We understand that the faulty chair has now been replaced. Once again, we sincerely apologise for any inconvenience caused.

Posted 8 years ago

“Had to wait weeks for the order. 70% of the “established” plants that arrived were tiny and half of these died after a few days.”

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Posted 8 years ago

Thank you for your recent review and order. We are very disappointed to hear that a number of your plants were received in poor condition and understand that a member of our Customer Service Team has been in contact to resolve this. We apologise for any inconvenience caused.

Posted 8 years ago

“Good service, good products, helpful descriptions of goods.”

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Posted 8 years ago

“They told me when my delivery was due. Packaging is kept to a minimum and is recyclable. The products are very high quality and innovative.”

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Posted 8 years ago

“Second purchase from Harrod. Had previously purchased a fruit cage and simply wanted to double the size. Clear instructions and easily assembled.”

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Posted 8 years ago

“easy ordering process. quick delivery.”

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Posted 8 years ago

“The plant supports we bought are good quality and look good. The big difference with this order is that you have improved your packaging and changed your courier. Previous orders of this product arrived in just polythene wrapping and often bent. This time they came in good solid boxes, in perfect condition. And the boxes have made great play tunnels for our grandchildren! Thank you.”

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Posted 8 years ago

“Order met our needs and was delivered promptly”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“I’ve searched everywhere for a net like this - something that’s light and easily removed so I can get to my pond. Only down side was it trapped birds under it until I ‘anchored’ it down. Communication was good via email and it was delivered quickly - would recommend this company”

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Posted 8 years ago

“The fruit/veg cage was stated as keeping butterflies out and it doesn't. I've had 5 cabbage whites inside the cage and I can see them getting in and out through the netting. I am very disappointed.”

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Posted 8 years ago

Thank you for your order and review. We understand that a member of our Customer Services Team has contacted you to explain that the Fruit Cage which you ordered is supplied with bird netting and this does not prevent butterflies from entering the cage, only birds. However, if you wish to protect your brassicas, we do also supply butterfly netting if required. We hope this explanation is of help to you.

Posted 8 years ago

“Excellent item. The instructions take a bit of interpretation but after some headscratching, the frame's assembly is relatively easy. I needed to reduce length to fit inside a 1 metre raised bed. I used a handheld plumbers pipe cutter to reduce the length of the pipes by 100mm. The frames are now supporting the runner beans securely and safely.”

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Posted 8 years ago

“Fast delivery; decent price.”

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Posted 8 years ago

“The fruit cage we purchased from you is excellent! Easy to put up and effective at keeping out birds and animals that would eat the fruit.”

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Posted 8 years ago

“The capillary matting I bought was of much better quality than that bought packaged in garden centres and was much cheaper. Thank you!”

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Posted 8 years ago

“I ordered some netting for my allotment and was impressed with the quality of both the fine insect mesh and the butterfly netting, delivery was very quick and the items were well packaged. I will definitely be making further purchases from Harrod H. Many Thanks”

Harrod Horticultural 5 star review on 2nd July 2018

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Posted 8 years ago

“Not the cheapest option but guaranteed quality”

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Posted 8 years ago

“Products are very good quality”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews