Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 4 star review on 12th January 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased to receive item. Exactly as photograph and description. Very pleased with Harrod Horticultural.”

Helpful Report

Posted 7 years ago

“equipment arrived quickly”

Helpful Report

Posted 7 years ago

“Cool beans”

Helpful Report

Posted 7 years ago

“To be honest I am disappointed with the arch. The screws are too easily over tightened it is made of lighter weight metal than I expected and the fixing between the arch top and the sides is week.”

Helpful Report

Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and understand that a member of our Customer Service team has now contacted you regarding this.

Posted 7 years ago

“Product was of good quality and looked as it did in catalogue”

Helpful Report

Posted 7 years ago

“Be careful to look very closely at brochure pictures. Sometimes they have unsightly bolts hidden behind foliage. Self assembly can be a nightmare”

Helpful Report

Posted 7 years ago

Thank you for your review and order. We are disappointed to learn that that you found the Metal Raised Bed which you ordered difficult to assemble. We do state on our website and in our catalogue that this item is self-assembly and full instructions are provided. Our Customer Service Team are always available to help if you require any further assistance regarding assembly of this product. Please accept our apologies for any inconvenience.

Posted 7 years ago

“Eventually sorted out problems”

Helpful Report

Posted 7 years ago

Thank you for your review and your order. We are very sorry to hear that the item you have received was faulty. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“My order came when expected and one order, for plants, I was able to delay deliver because I was away for a couple of weeks”

Helpful Report

Posted 7 years ago

“One of the metal upright bars of the arch was damaged on delivery and I received a replacement without delay and without having to jump through hoops. Very friendly and helpful lady on the phone”

Helpful Report

Posted 7 years ago

“The products I ordered were exactly what I was hoping for and delivery was quick. Perfect service.”

Helpful Report

Posted 7 years ago

“Goods supplied as described and on time. Advice was very helpful.”

Helpful Report

Posted 7 years ago

“The order was just what I required and is yielding very good results so far.”

Helpful Report

Posted 7 years ago

“Product matched catalogue description and arrived as scheduled. However the catalogue did not make clear the amount of assembly required. This was fiddly and required at least two people. Also the metal rods delivered were not all straight which made it difficult to assemble the trellis square.”

Helpful Report

Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve the service we provide to our customers, we have forwarded your findings to the Design team, who have the remit to amend the assembly instructions if necessary. We are also sorry to hear that some of the metal rods were damaged in transit and understand that a member of our Customer Service team has contacted you regarding this issue. Many thanks again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

“My recent purchase of 3 Greek Basil arrived well packaged and and on time. However 2 of the 3 did not travel well but hopefully that now they are planted in their permanent pots they will improve.”

Helpful Report

Posted 7 years ago

“I ordered a popadome ...........when my partner saw it .....she wanted one as well ......we are now two happy people ......thank you 🤠”

Helpful Report

Posted 7 years ago

“The order arrived promptly with everything present.”

Helpful Report

Posted 7 years ago

“Efficient, good product, prompt delivery”

Helpful Report

Posted 7 years ago

“Innovative garden products.”

Harrod Horticultural 4 star review on 6th June 2018

Helpful Report

Posted 7 years ago

“Excellent product and speedy service. Always reliable.”

Helpful Report

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews