Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very happy with products and customer service. Would definitely purchase from them again”

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Posted 8 years ago

“Quick efficient service.”

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Posted 8 years ago

“Parcel arrived on time. Helpful driver carried the packages to the garden and checked everything was there. Packaging was excellent and everything in good order, no transit damage. Instructions clear and we erected the arch in a couple of hours with no problems. It looks great, just as we'd imagined.”

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Posted 8 years ago

“I always return to Harrod Horticultural for their advice and help with products for my allotment. My math is not always up to scratch so I am especially grateful that they will not only cut my butterfly netting to the size I need - but they will help me do the calculations so that I order the right size. My order was processed quickly which was even more important than usual this year as the hot weather seems to have caused the "pesky" white butterflies to arrive a month early to lay their eggs (they must be so disappointed all my brassicas are neatly tucked up safe behind this superb butterfly netting!)”

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Posted 8 years ago

“Good product, good service, efficiently dealt with.”

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Posted 8 years ago

“Great service, very pleased with plant supports.”

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Posted 8 years ago

“Providing goods as requested.”

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Posted 8 years ago

“I am very pleased with my new pergola. On delivery, three of the ground inset posts were damaged. There were slight scuffs on a few other bars, but those I was happy to accept.. I phoned Charlotte who asked for a phone-photo of the damage. No problems there. She arranged delivery and also included a tin of touch-up paint for the bars. What service! I would highly recommend Harrod Horticultural for their professional service from initial placement of order to resolving the problem I had.”

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Posted 8 years ago

“Prompt order delivery”

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Posted 8 years ago

“They sent me a rain barrel in a carton so that it arrived undamaged”

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Posted 8 years ago

“I purchased a vegetable frame. Similar to one I had bought from Hard before. I am very pleased with it. So far no more crop damage from butterflies or pigeons. Easy to assemble. I did not give 5 stars because of problems with delivery.”

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Posted 8 years ago

“Order was straightforward and delivery prompt and efficient.”

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Posted 8 years ago

“Good quality and reliable delivery”

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Posted 8 years ago

“Roof netting ordered for fruit cage. Delivered swiftly and matched description. Good service.”

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Posted 8 years ago

“In my experience, everything about Harrod Horticultural has been positive. Great quality products for the price. Quick delivery, good communication, and everything arrives well packaged and therefore intact. I'll continue shopping with them, and would recommend others to do so also. In my humble opinion, they're one of the best out there for gardening products.”

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Posted 8 years ago

“So easy to put up and ensures the cabbage whites will not get my cauliflowers. Definitely buy another.”

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Posted 8 years ago

“I can't get big clips anywhere else. I need them. They are excellent and, dare I say it, good value.”

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Posted 8 years ago

“Ten years I have had no cherries due to pigeons - this year, after purchasing the branch nets, I have had hundreds and hundreds- thoroughly and totally recommended , with quick release cable ties included, delivered quick and brilliant product at good price”

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Posted 8 years ago

“The team at Harrod responded promptly to my enquiries and gave me sound advice about my query and gave me a solution which suited my needs perfectly. when I realised that items were missing from my order, their response was equally as prompt and the missing items were despatched to me. My experiences with the firm have all been very positive and the quality of merchandise and service were first class and gives me the confidence to use their products in the future.”

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Posted 8 years ago

“The item I ordered was faulty. I was charged return postage.”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews