Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The items arrived in a good condition and in a timely fashion”

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Posted 8 years ago

“Great range of Garden products that are delivered very promptly”

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Posted 8 years ago

“I bought an arch for a path, to replace one that had fallen down. it has been erected by a craftsman, So far it seems fine, but I need to wait some years to see if it remains sound.”

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Posted 8 years ago

“I was unexpectedly not going to be at home to receive the delivery. After a phone call customer services contacted the courier and gave instructions of where to leave my parcel. On returning home it was delivered as instructed. The aluminium poles have fitted perfectly to make a cage around my cherry tree much to the annoyance of the blackbirds. I shall be replacing the existing structure that I have at the moment around my raspberries. Thank you.”

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Posted 8 years ago

“Really great quality products, and really helpful customer service”

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Posted 8 years ago

“High quality product, good range of choice and efficient customer service.”

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Posted 8 years ago

“The veg cage with butterfly netting was easy to construct, especially the netting which came pre shaped to exactly fit the frame. However a comment I would make would be perhaps you could offer a bird netting option as it does me as a fruit cage but the pollenators can't get in.”

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Posted 8 years ago

“Great product, easy to specify and buy.”

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Posted 8 years ago

“The net has protected our strawberry crop beautifully and kept the greedy blackbirds out!”

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Posted 8 years ago

“On the positive, The quality of product and service is very high. On the negative, e-mailed adverts are too frequent. Perhaps fewer e-mails to include more product content would go some way to reducing traffic, similar to many of the other top suppliers.”

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Posted 8 years ago

“EXplanation of set-up and use inadequate -- small diagrams which were vague. I could not manage to make the watering device last much more than a day, however I juggled the copper sliders.”

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Posted 8 years ago

Thank you for your review and your order. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 8 years ago

“I bought 3 of your covers for fruit bushes and they have worked incredibly well. I didn't realise how much of the crop the birds have had in previous years, so I have had bumper pickings from all of them. What I wondered was whether channels could be sewn into the covers so that they could be used with canes to give a bit more shape to them. The picture on the packaging shows them with a structure inside and I think they would be even better like that. I have also bought a Popadome and for the first time ever grew cabbages last year that weren't ravaged by caterpillars, but they are a bit too expensive to put over the fruit bushes.”

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Posted 8 years ago

“Excellent products.”

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Posted 8 years ago

“Excellent product and excellent service - thank you.”

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Posted 8 years ago

“Excellent service, ... excellent product.”

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Posted 8 years ago

“Order, receive and use all within a few days 😀😀”

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Posted 8 years ago

“Great service .Strong net will last for many years.”

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Posted 8 years ago

“Items of excellent standard. Well made.”

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Posted 8 years ago

“Good price. Quick delivery”

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Posted 8 years ago

“Order took a long time to arrive with no updates until I contacted them. When plants arrived they were rather worse for wear. Parsley plants, yellow, weak and rather small. I have followed instructions but do not expect them to survive the next couple of weeks. Did not match pictures. I would rather have waited for a healthy plant but would have probably gone with another company had I been told of the wait expected.”

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Posted 8 years ago

Thank you for your recent review and order. We are very sorry to hear that you encountered problems when dealing with us. It is company policy to keep our customers as up to date as possible with regards to delays and will be investigating the reasons as to why this was not communicated with the relevant departments. We understand that a number of your plants were received in poor condition and a member of our Customer Service Team has been in contact to resolve this. We apologise for any inconvenience caused.

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews