Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 4 star review on 12th January 2026

227

Anonymous

Anonymous // 01/01/2019

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“I received my order very quickly, product was good, I’m just waiting to see if I get my follow up order on time ( the same product dispatched every six weeks ) I have timed it to fit in with work commitments, so if it is late I will be in trouble applying it, please make the date I picked .”

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Posted 7 years ago

“Superb products and efficient service”

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Posted 7 years ago

“Product was of very good quality”

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Posted 7 years ago

“Exactly the product we wanted - not easily available as many of their products aren’t and completely unexpectedly the price was £50 (about 40pc) cheaper than the exact same product found on amazon!”

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Posted 7 years ago

“Everything that I have ordered from Harrod Horticultural, and there have been many items, have been of the highest quality. Their website is easy to use and delivery has been exemplary. I would recommend them to anyone.”

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Posted 7 years ago

“Fast order to delivery. Everything with strawberry cage is good EXCEPT the net grips. These need redesign-to lock net in.”

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Posted 7 years ago

“The green metal linking steaks are excellent and invisible”

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Posted 7 years ago

“Sorting out the feedback form”

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Posted 7 years ago

“The goods when delivered were of an excellent quality”

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Posted 7 years ago

“Product (fine insect mesh) delivered promptly and seems (at present!) to be doing exactly what I hoped - keeping the pesky whitefly off my brassicas.”

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Posted 7 years ago

“Great product, excellent instructions for assembly and helpful staff on hand to assist with any queries.”

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Posted 7 years ago

“Fast,efficient service and top quality products.”

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Posted 7 years ago

“Very effective processing and delivery of my order. Many thanks.”

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Posted 7 years ago

“Offering the nematode to be sent throughout the summer when it's needed.also only paying postage once.”

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Posted 7 years ago

“The slot and lock products are good and easy to use and the goods arrive promptly.”

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Posted 7 years ago

“We are pleased with the end result: our fruit cage”

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Posted 7 years ago

“Assembly of the frame was easy and no problems but securing the netting was tricky and the teeth on the pegs don’t seem to hold it securely. In retrospect I should have realised it would be a faf to have to undo the netting each time I wanted to pick the strawberries.”

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Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

“Great product. Good quality.”

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Posted 7 years ago

“Excellent service, high quality products and very helpful telephone assistance. There was a problem with a delivery, but very satisfactorily handled in every way.”

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Posted 7 years ago

“Excellent quality product.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews