Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“The item I ordered was faulty. I was charged return postage.”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“The Pond netting was just what I had been looking for, strong enough to keep the herons out, but the mesh is wide enough to let the dragon flies and other creatures to have access in and out of the pond. I was able to purchase just the amount bI required, and it was delivered promptly. Thank You.”

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Posted 8 years ago

“Good range of products, well-packaged and delivered fairly quickly.”

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Posted 8 years ago

“* We received excellent service from Harrods Horticultural, when we recently ordered 2 obelisks. * The items are excellent quality, very well finished and with clear assembly instructions * The items were extremely well packaged * Delivery was perfect * We are very pleased with the completed items and are more than happy to recommend both the obelisks we purchased and Harrods Horticultural * We shall definitely return in the future”

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Posted 8 years ago

“Good website, clear information, quality products”

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Posted 8 years ago

“Prompt, effortless service. Good quality. Only issue I have is with the tape used to fasten packs of plant supports together which is difficult to get off without damaging the paint.”

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Posted 8 years ago

“easy to order, simple delivery, as expected”

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Posted 8 years ago

“Good quality, good instructions and easy to assemble. Only thing would mention was the catch on the gate could have been a better design as I found it difficult to open and shut.”

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Posted 8 years ago

“Excellent products. Good quality. Good service.”

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Posted 8 years ago

“Product was excellent quality. I had to chase up the delivery though but once I queried why I hadn’t received my order, they were on to it and I received my order after a few days. Really pleased with the plant stand.”

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Posted 8 years ago

“Fast delivery, excellent quality goods”

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Posted 8 years ago

“I am extremely pleased with the trellis an excellent product.”

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Posted 8 years ago

“Purchased the slug treatment which uses microorganisms. Easy instructions & for the first time ever no issues with slugs or snails. Thank you”

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Posted 8 years ago

“The Harrod Raised Steel Pond Cover was well priced (with Bank Holiday discount!) and arrived at the earliest date possible following online order. Being 2 weeks short of an 88th birthday my biggest challenge, being on my own, was transferring the 3.5m steel side bars from front door to garden! Single handed assembly was achieved very quickly and, after some planning and forethought, net attachment was straightforward. Shaping up and tacking the net with the provided twine was done in an hour or so over a couple of days. Living 6 miles from both Wanstead Park and The Lea Valley (both of which have heronries) I have spent thousands of pounds over 40 years restocking fish and purchasing various anti heron devices. The only really successful deterrent was netting but I find traditional netting somewhat unsightly. The raised pond cover is certainly conspicuous but not in any way unsightly (see photograph) and offers minimal interference to tall plants, I can, at last, approach my pond in the knowledge that no fish have disappeared overnight!”

Harrod Horticultural 5 star review on 6th July 2018

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Posted 8 years ago

“Order received very promptly and just as described”

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Posted 8 years ago

“The raised bed was well prepared and easy to assemble.”

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Posted 8 years ago

“Helpful advice from Customer Services - let gown by the courier's sub contractor - who was hopeless”

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Posted 8 years ago

“Keep you informed re deliveries/ delays. Normally speedy delivery. Informative brochures. Regular brochures.”

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Posted 8 years ago

“The fruit cage I ordered was of a high standard. However, there were parts missing (the four way connectors) and when I contacted you about it nothing arrived.(I gave it more than a week). I had to ring you again and eventually the parts came. This was extremely frustrating”

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Posted 8 years ago

Thank you for your order and review. We are very sorry to hear of the problems which you encountered with your order and understand that the missing parts have now been delivered. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“Easy to transport to allotment and to assemble.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews