Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“A bit more information about delivery times would have given you five stars! The fencing is great and was as easy to put up (with two people) as advertised. BUT the amount of plastic used to pack the fencing was completely excessive. It took two of us almost as long to remove the plastic as it did to erect the fence. Given all the worry about plastic at the moment I hope that you can find some alternative form of packing. I have had metal products from other horticultural suppliers that has safely arrived in cardboard packaging.”

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Posted 6 years ago

“Love my rusty trellis”

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Posted 6 years ago

“Excellent customer service , happily discussed what we needed and sent samples first.”

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Posted 6 years ago

“First class service from this company, it's the only company I have purchased from that have delivered before they took my money. The lady on the phone was so nice and so helpful it was a pleasure to deal with them.”

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Posted 6 years ago

“A great product, helpful advice and prompt delivery.”

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Posted 6 years ago

“Good prompt service”

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Posted 6 years ago

“The greenhouse staging I bought: I asked the sales lady if it could be used outdoors. She didn’t know. the screws are practically impossible to tighten as they are in corners. The wooden slats apparently didn’t come treated against water- or it looks as if they didn’t.”

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Posted 6 years ago

Thank you for your order and review. We understand that a member of our Customer Services Team has now contacted you regarding your query. Please accept our apologies once again for any inconvenience caused.

Posted 6 years ago

“Very Good Service. Item arrived as predicted”

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Posted 6 years ago

“My order came promptly and was good value. I would use this company again.”

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Posted 6 years ago

“It would be nice if we were notified of date of dispatch.”

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Posted 6 years ago

“Great service thanks”

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Posted 6 years ago

“Good web site, ordering is easy. I had a complaint about a popadome I bought and didn't feel it was taken very seriously, so 4 stars.”

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Posted 6 years ago

“Easy instructions. Sturdy, functional compost bin.”

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Posted 6 years ago

“Excellent quality products coupled with superb service - what’s not to like and appreciate.”

Harrod Horticultural 5 star review on 6th July 2019

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Posted 6 years ago

“A very prompt and efficient service was provided by Harrod Horticultural. I will use them again.”

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Posted 6 years ago

“All items received have been excellent quality and delivery prompt and reliable”

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Posted 6 years ago

“I ordered netting for my allotment which arrived promptly. It is very good quality and should last years, and has kept the birds away from the strawberries!”

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Posted 6 years ago

“Excellent product. Reusable and environmentally friendly. Great service and speedy delivery”

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Posted 6 years ago

“Customer services have always been very polite, efficient and knowledgeable. Requests for samples have been fulfilled promptly.”

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Posted 6 years ago

“Five star service great products at an affordable competitive price.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews