Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The product I received was very poor, but the return and refund process was very easy and quick - hence the reasonable score”

Helpful Report

Posted 7 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be under performing. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“The horticultural net has not kept the butterflies off my cabbage plants. They could fly under the net as when windy the net slipped out of the plastic pegs holding it in the ground. When Harrods Horticultural contacted me they could not have been more helpful in resolving this issue. They have longer tent-like pegs which will hold the net more firmly in the ground. These they sent to me free of charge. Hopefully, this will resolve this issue.”

Helpful Report

Posted 7 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“Order processed and goods delivered in a timely manner.”

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Posted 7 years ago

“Easy transaction”

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Posted 7 years ago

“The service from speaking to person who took my order through to delivery by your selected courier was very fficient.”

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Posted 7 years ago

“The raised beds are fantastic and the service we got was fantastic. I would definitely buy from them again”

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Posted 7 years ago

“It is exactly what I desired but I was not aware I need a second hand to assemble. Luckily my friend was very handy and put the frame on the pond after 30 minutes assembly.”

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Posted 7 years ago

“My order arrived quickly, and it was what I had ordered.”

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Posted 7 years ago

“I have ordered a few small items along with various cages/netting over the years and found this firm to be reliable and the goods of high quality.”

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Posted 7 years ago

“Advice about and subsequent delivery of the 50m Everflow Hosepipe GWT-139 was very satisfactory”

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Posted 7 years ago

“Very prompt service and information on delivery date”

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Posted 7 years ago

“I bought a small hand held garden implement. It arrived promptly and completely meets my expectations. This review would get 5 stars if it was not for the incessant bombardment I get from the companies advertising department. Please stop it.”

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Posted 7 years ago

“Fast delivery, easy to assemble, looks amazing”

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Posted 7 years ago

“As usual, efficient and considerate service of excellent products.”

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Posted 7 years ago

“Excellent service and an easily put together cage - essential for the not so good DIY-er!!”

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Posted 7 years ago

“As always, a brilliant service.”

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Posted 7 years ago

“Quick delivery and v pleased eiymth my purchase.”

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Posted 7 years ago

“These were a present for my sister and were delivered really quickly. It was easy to order and no issues at all.”

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Posted 7 years ago

“Excellent service and delighted with my order. Thank you.”

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Posted 7 years ago

“I was kept informed about the delay in delivery, and the assistant who I spoke to was very helpful when there was a piece missing. Hopefully that will be here tomorrow then I can finish putting the trellis up.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews