Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“As always a quick & brilliant service.”

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Posted 6 years ago

“Immediate help when I couldn't pay on the website.”

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Posted 6 years ago

“I ordered on two separate occasions online.Delivery was at the time it stated.On the second time it was sold out on an item but was notified by email.The products were careful packaged and arrived in perfect condition.”

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Posted 6 years ago

“Very prompt service with friendly staff who made my purchase easy”

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Posted 6 years ago

“Speedy delivery on a large, heavy item which was well received on Christmas day!”

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Posted 6 years ago

“Very quick and easy to order then fast delivery. HH = How Helpful”

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Posted 6 years ago

“Excellent quality”

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Posted 6 years ago

“Actually, you didn't. You telephoned to inform me that the item that I had ordered had sold out.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability. We notice that the item you ordered was in our Christmas Sale, so unfortunately, sold out very quickly. Please accept our apologies for any inconvenience caused.

Posted 6 years ago

“Quick service and good product”

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Posted 6 years ago

“This was the perfect gift for my daughter in law after walking the dog. No more muddy wellies in the house”

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Posted 6 years ago

“This was my second order from Harrod Horticultural. My first in 2017 was by telephone, the staff are very helpful and efficient. My 2018 order was completed on-line; again very efficient. Goods were despatched quickly, well packaged and delivered in good order.”

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Posted 6 years ago

“Very good quality products and prompt delivery . Very happy with the climbing frame for my new climbing rose .”

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Posted 6 years ago

“Very quick delivery and easy ordering system, very pleased with purchase. It was a Birthday present for my husband.”

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Posted 6 years ago

“The product had been damaged in transit. Harrod sorted it out immediately, and I received a replacement the next day. The item itself was as expected.”

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Posted 6 years ago

“Perfect and arrived swiftly. Great company to do business with! Thank you.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great offer… Easy to use website… fast delivery, no hassle.”

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Posted 6 years ago

“Order was very quick in being delivered.no problems”

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Posted 6 years ago

“High quality goods dispatched securely wrapped and easy to assemble enhancing the looks of our garden. Thanks you!”

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Posted 6 years ago

“Excellent quality.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews