Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Helpful telephone reception. Quick despatch of order.”

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Posted 7 years ago

“good stuff”

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Posted 7 years ago

“Quality so far seems good, no missing bits...however, we got a despatch date, but no delivery date, so we had no idea when the delivery was to be made...not good when spending £750. The instructions were ok, but no details on fitting the door....so it was construct, deconstruct & construct again!!!”

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Posted 7 years ago

“The fruit cage is substantial and sturdy. The assembly instructions are clear and very detailed. We haven't finished assembling it yet, with the side and top netting still to go on (I want to complete the soil preparation and planting while I still have access from every side) but I have confidence that there should be no problems. One minor criticism: I was not able to track delivery so, although it was delivered promptly, I could not ensure that I would be at home. I was, so no problems!”

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Posted 7 years ago

“Excellent items and excellent service”

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Posted 7 years ago

“Delivered in reasonable time. Enquiries prior to order answered politely and knowledgeably”

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Posted 7 years ago

“The garden arch arrived on the agreed date well packaged. Assembly was easy and looks really good in the garden. I am very pleased with this product.”

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Posted 7 years ago

“I cannot be happy with a purchase that I have not received. Should my order have arrived yet ?”

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Posted 7 years ago

Thank you for your recent order with Harrod Horticultural and also for your comments regarding the 'product review' request which you have received from us. Currently, our website automatically sends an e mail to all customers 28 days after their order has been placed, regardless of whether the order has been despatched and delivered or even delayed. We appreciate that feedback cannot be provided until you have received your plants and understand that you cannot always reply to our request immediately. Please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

“Each ordered I have placed with Harrod Horticultural has been of good quality and dealt with quickly and professionally. None have gone astray and have arrived within the specified time..”

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Posted 7 years ago

“My purchase was delivered quickly and the product is extremely useful. I will use the company again.”

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Posted 7 years ago

“Sturdy construction”

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Posted 7 years ago

“Order arrived on time and packaged well.”

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Posted 7 years ago

“Item well described on website, received promptly, with good instructions for erecting and product of very good quality”

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Posted 7 years ago

“Excellent efficient service. Goods were exactly as described in the catalogue”

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Posted 7 years ago

“The metre square fruit cage was delivered very quickly and it was very easy to put together. I was, so pleased to find this cage which came with a fitted net. It's been mentioned that the structure has to be taken down for Winter for fear of the plastic joints becoming brittle but I think I'll just wrap the corners in bubble wrap and remove the net.”

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Posted 7 years ago

“I received very good service 're my purchase of a border fork. It arrived within a couple of days of ordering it. Very pleased with it. Incidentally, just over 3 years ago I bought lawn edging shears from you for a friend's 70th birthday. Sadly, just before last Christmas she died. They have now been returned to me and I am continuing to use them and I know she had much pleasure in using them. Regards, Toni Morgan.”

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Posted 7 years ago

“I ordered the fruit/veg cage with zip openers to protect brassicas. The cage fitted together easily and the zip openings work very well. I meant to buy the ‘door’ opening but ended up with 2 single zip openings which are fine. Service and delivery were very good and the product appears to be pretty robust. I’ll see how well it protects the veg this year as the caterpillars and then the pigeons and squirrels feasted on them last year.”

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Posted 7 years ago

“I’m neither happy nor unhappy because I haven’t finished building it yet.”

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Posted 7 years ago

“Good products and good delivery service.”

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Posted 7 years ago

“Everything still boxed up as not erecting until Easter weekend. Looking forward to seeing it in situ.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews