Harrod Horticultural Reviews

4.6 Rating 11,181 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

Ms Dawn Barnes

Anonymous

Anonymous // 01/01/2019

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“Good products, delivered quickly”

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Posted 2 years ago

“Excellent and reliable service. Will be ordering from this company again. I highly recommend it.”

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Posted 2 years ago

“Sturdy wire gothic hoops make a very effective edging.”

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Posted 2 years ago

“Lovely products good service”

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Posted 2 years ago

“Service from Harrod Horticultural is always 5*”

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Posted 2 years ago

“Very good firm to deal with. Once the order was placed delivery was prompt. Goods were well packed and labelled.”

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Posted 2 years ago

“Quality products, superbly packaged and very prompt delivery (again!)”

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Posted 2 years ago

“Quality Stuff. You pay a little more but its very solidly built. Easy to put together but read the instructions carefully. Arrived quickly and well packed.”

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Posted 2 years ago

“The raised beds arrived quickly”

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Posted 2 years ago

“Great products .fast delivery. Who could ask for more .trade with confidence”

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Posted 2 years ago

“Excellent product as were the previous 3 Liners are fantastic Easy to assemble Delivered really quickly and great service start to end”

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Posted 2 years ago

“I was so looking forward to receiving my new Dutch hoe, that I actually got my son to watch me open it. Given how expensive it was, I was honestly expecting a really well made tool. It is an absolute piece of junk, the handle isn't even attached straight. The wooden handle isn't sanded down properly or even cut neatly. How the company can justify its price I have no idea - but I'm the mug who fell for it.”

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Posted 2 years ago

Thank you for your order and review. We are very disappointed to learn that the item was not of the high quality which we normally expect of our products. We understand that a member of our Customer Service team has now contacted you regarding this. Please accept our sincere apologies for any inconvenience caused.

Posted 2 years ago

“Very quick delivery and exactly what I needed.”

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Posted 2 years ago

“Speedy processing of order and delivery.”

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Posted 2 years ago

“The ogee garden arch I bought is an elegant addition to the garden. The socket kit is of poor design and almost impossible to use according to the easy sounding instructions. Erecting the arch ended up being a complicated and time consuming job requiring the services of a builder.”

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Posted 2 years ago

Thank you for your order and review. We are disappointed to learn that you found the Ogee Arch difficult to assemble. We do state on our website and in our catalogue that this item is self-assembly and full instructions are provided. Our friendly Customer Service Team are also available to help. If you require any further assistance regarding assembly of this product, please do not hesitate in contacting us and we will be happy to help you.

Posted 2 years ago

“Informative , accurate and helpfull”

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Posted 2 years ago

“Good notifications. Speedy delivery. Exactly what I wanted. Competitively priced. Thank you.”

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Posted 2 years ago

“Excellent product, well worth the money. The raised beds were easy to assemble and the quality of the wood was very good. Happy to recommend and I would purchase again.”

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Posted 2 years ago

“Very professional and punctual with orders.”

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Posted 2 years ago

“Trellis took SO long to put up. We don't consider ourselves bad at this sort of thing but the rods were bent and it jut takes such a long time. While they look nice, I think they probably aren't worth the high price tag.”

Harrod Horticultural 3 star review on 22nd April 2022

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Posted 2 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. We understand that you have now assembled the product. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,181 reviews