Harrod Horticultural Reviews

4.6 Rating 11,303 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Great service, will definitely use again.”

Harrod Horticultural 5 star review on 10th June 2022

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Posted 3 years ago

“I have ordered three times from Harrod and have found the service excellent. They keep you informed if there is any delay and the items I have purchased have been excellent quality. Wouldn’t hesitate to use them again.”

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Posted 3 years ago

“I purchased a Burgon & Ball border fork. The whole process of ordering and receiving the item was very efficient and straightforward.”

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Posted 3 years ago

“Great products at a great price. Even better when you use DX to effect the delivery”

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Posted 3 years ago

“Good product delivered promptly.”

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Posted 3 years ago

“My newly purchased “Rusty” metal peony supports are a great buy”

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Posted 3 years ago

“Good value for money.”

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Posted 3 years ago

“Order arrived promptly and when advised it would. Linked stakes are of excellent quality. Only slight problem is actually linking them together as hook is bent inwards meaning that it gets caught on the up part of the stake if using for 4s.”

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Posted 3 years ago

“Excellent service all round Unable to fault in any way”

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Posted 3 years ago

“Fast delivery of the plant supports.”

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Posted 3 years ago

“Excellent service and products received from Harrod Horticultural and would definitely use again.”

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Posted 3 years ago

“I ordered a replacement zip for my fruit cage.”

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Posted 3 years ago

“Product arrived punctually and well packaged. Ordering over the phone was easy.”

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Posted 3 years ago

“Great service and products!”

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Posted 3 years ago

“I was not happy with the way in which my order was left in full view at the front of the house when I had especially asked not once but twice to ensure that my order was placed in a safe place. Had it not been for ur grass cutter they would have remained there for almost two weeks until returned from holiday. There was a delay in the delivery and the order was delivered whilst we were away. I did receive an email to say that Harrods had no control over where their carriers left the orders but when it even said on the packaging that it should have been delivered - it does raise a question about the reliability of the carriers.”

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Posted 3 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further.

Posted 3 years ago

“The usual speedy delivery of essential garden netting. New fruit cage covered a day later.”

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Posted 3 years ago

“Great company to buy garden products from that don’t seem available elsewhere My fish are now fully protected from the dreaded Heron”

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Posted 3 years ago

“Asked for a special sized netting, which after being offered and promised, was not be provided. Had to resort to a different solution. Prices are too high, compared to their purpose.”

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Posted 3 years ago

Thank you for your order and review. We are sorry to hear you have had difficulties with the size of netting you have received. We understand that a member of our Customer Services Team has been in contact to rectify this with you. Please accept our apologies for any inconvenience caused.

Posted 3 years ago

“Eexcellent”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,303 reviews