Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The Westcote Large Wooden Arch was delivered very quickly. The product was very easy to put together and excellent value for money. I can certainly recommend this arch to anybody! Excellent quality that I hope will last several years.”

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Posted 6 years ago

“Ordered on Web; no issues. Item arrived promptly. Product (Popadome) did the job of protecting my gooseberry bushes from the birds. When using, good idea to have some pegs handy to clip the opening flaps out of the way.”

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Posted 6 years ago

“Ordered a hard to find plant whi h arrived in good state and is now flourishing.”

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Posted 6 years ago

“Prompt delivery. Good quality product”

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Posted 6 years ago

“This was a gift for my husband on our 50th Anniversary and he was delighted with it. Perhaps the only gripe would be to find more competive postage rates to N. Ireland”

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Posted 6 years ago

“Organised and professional service. Easy to look on the website for items, not long to wait from ordering to delivery received. The items I ordered were the corner brackets each was wrapped in a separate plastic bag it would have been better if all the pieces were put together as a bracket instead of customer self DIY. Instructions also were in very small print so made it difficult to follow to fit the bracket corners to the poles.”

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Posted 6 years ago

“Arrived well packed before it was due.”

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Posted 6 years ago

“The netting met my expectations”

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Posted 6 years ago

“The service was very good as usual.”

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Posted 6 years ago

“Very prompt delivery and very happy with the raised beds made of recycled material - easy to construct too.”

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Posted 6 years ago

“Quick ordering and delivery Good communication with details of delivery.”

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Posted 6 years ago

“My order was processed and delivered speedily and in good condition”

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Posted 6 years ago

“Always efficient, speedy service”

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Posted 6 years ago

“The butterfly netting came very quickly; we were kept in the picture”

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Posted 6 years ago

“I wanted a few odds and ends to extend an existing Harrods trellis. The customer service officer was very helpful on the phone identifying the items I wanted confirming. However they could not find the screws I wanted and said they would phone me back. Unfortunately they didn't, but that might be because they could not find them. However it would have been useful to know. I ordered the other items on line and got the usual efficient service but I had to hunt around the few hardware shops in my area to try and find alternative screws. As I have mobility difficulties this did not much please me.”

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Posted 6 years ago

“Good speedy service.”

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Posted 6 years ago

“Excellent service delivery on time would recommend.”

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Posted 6 years ago

“All items very good quality. Instructions could do with a re-think for erecting the fruit cage.”

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Posted 6 years ago

“Item arrived quickly and does exactly what it is intended for”

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Posted 6 years ago

“My experience can be summed up as ......extensive elivery delays, delayed responses to emails and lack of communication The products themselves are functional but somewhat overpriced in my view.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused. At the time we were experiencing an unprecedented high volume of emails and would like to apologise also for not replying to your email in our usual prompt manner.

Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews