Harrod Horticultural Reviews

4.6 Rating 11,445 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Wide variety of products, quality and speedy delivery”

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Posted 6 years ago

“Easy ordering and quick delivery”

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Posted 6 years ago

“Ordered wooden beds and hoops with covers to match. After assembling the beds and realizing that the hoop covers never showed, I was told that ordering the covers were never an option (they were, I ordered them) and furthermore, even if I wanted to order them separately, the size of bed I selected was not popular and they had nothing in that size. Disappointing experience, will never order from Harrod again.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. After checking we can confirm that regrettably the size of fitted cover you require has now been discontinued from our range of products. This was not available at the time of your order and the cover had been removed from our website, a hoop kit only was selected. We understand that our Customer Services Team have been contacted and they have advised that you are very welcome to return the hoop kit if this is unsuitable. We sincerely apologise for any inconvenience caused.

Posted 6 years ago

“Ordered the Wisteria umbrella on the website and delivered with no hassle lovely quality, solid and Will last a long time”

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Posted 6 years ago

“Quick delivery. All was in excellent order.”

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Posted 6 years ago

“First class company. One of the best on the internet. Cheers”

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Posted 6 years ago

“What I purchased was a very wonderful design for entering my 6' high fruit cages.”

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Posted 6 years ago

“Always good quality, although not the quickest with delivery.”

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Posted 6 years ago

“Items arrived promptly.”

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Posted 6 years ago

“Excellent manger and easy to assemble. We were replacing a 6’ model with an 8’. Excellent customer service. The smaller items arrived on the day we were expecting it. I called customer services who could track the packages and said that one pack had not made it from one destination to the Andover depot . They arranged for it to be delivered on the following morning which was a Saturday (not a usual delivery day). We had it by 8.30am.”

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Posted 6 years ago

“The service from Harrod Horticultural was first class as was the product. The only fault was the fact they use DPD for delivery and they are worse than rubbish”

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Posted 6 years ago

“I haven’t yet received my order.I phoned Harrodsburg 10 days ago they promised to phone back that day but did not! I am not pleased !! Roger Neale. Hi,you have asked me to reverse my review of the service I have received from Harrods,I cannot do that because I havnt yet received my order that I was told last week it had been sent! What is going on ? Roger Neale”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 6 years ago

“Excellent service - my items arrived promptly in excellent condition.”

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Posted 6 years ago

“Excellent product. Good value and quickly delivered. Easy to assemble and looks great. What more could I ask.”

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Posted 6 years ago

“Excellent service, prompt delivery and goods wrapped securely.”

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Posted 6 years ago

“Perfect mail order service as usual, a lifeline for the north of Scotland”

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Posted 6 years ago

“Ordered online very easy transaction also fast delivery item as described will use again.”

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Posted 6 years ago

“The web site works well and provides lots of information to help make a selection. The seeds arrived promptly and were well packaged with some useful documentation.”

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Posted 6 years ago

“Plant supports excellent. Though some I'm waiting to use next spring.”

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Posted 6 years ago

“Very pleased with both the item ordered and the prompt delivery. Great service!”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,445 reviews