Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I purchased was a very wonderful design for entering my 6' high fruit cages.”

Helpful Report

Posted 7 years ago

“Always good quality, although not the quickest with delivery.”

Helpful Report

Posted 7 years ago

“Items arrived promptly.”

Helpful Report

Posted 7 years ago

“Excellent manger and easy to assemble. We were replacing a 6’ model with an 8’. Excellent customer service. The smaller items arrived on the day we were expecting it. I called customer services who could track the packages and said that one pack had not made it from one destination to the Andover depot . They arranged for it to be delivered on the following morning which was a Saturday (not a usual delivery day). We had it by 8.30am.”

Helpful Report

Posted 7 years ago

“The service from Harrod Horticultural was first class as was the product. The only fault was the fact they use DPD for delivery and they are worse than rubbish”

Helpful Report

Posted 7 years ago

“I haven’t yet received my order.I phoned Harrodsburg 10 days ago they promised to phone back that day but did not! I am not pleased !! Roger Neale. Hi,you have asked me to reverse my review of the service I have received from Harrods,I cannot do that because I havnt yet received my order that I was told last week it had been sent! What is going on ? Roger Neale”

Helpful Report

Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“Excellent service - my items arrived promptly in excellent condition.”

Helpful Report

Posted 7 years ago

“Excellent product. Good value and quickly delivered. Easy to assemble and looks great. What more could I ask.”

Helpful Report

Posted 7 years ago

“Excellent service, prompt delivery and goods wrapped securely.”

Helpful Report

Posted 7 years ago

“Perfect mail order service as usual, a lifeline for the north of Scotland”

Helpful Report

Posted 7 years ago

“Ordered online very easy transaction also fast delivery item as described will use again.”

Helpful Report

Posted 7 years ago

“The web site works well and provides lots of information to help make a selection. The seeds arrived promptly and were well packaged with some useful documentation.”

Helpful Report

Posted 7 years ago

“Plant supports excellent. Though some I'm waiting to use next spring.”

Helpful Report

Posted 7 years ago

“Very pleased with both the item ordered and the prompt delivery. Great service!”

Helpful Report

Posted 7 years ago

“The Pond protection frame we ordered has turned out to be an excellent purchase and has put off any Herons claiming our fish. It took some time to knit the frame together and was a two person job, but well worth the investment in time.”

Helpful Report

Posted 7 years ago

“Excellent product with swift delivery”

Helpful Report

Posted 7 years ago

“The service was excellent, products arrived on time and one plank of the raised beds replaced promptly, as there was a fault in the wood. The netting cage for the beds is wonderful, keeping off the cabbage whites. It is very stable in bad weather and easy to remove for weeding and/or picking produce.”

Helpful Report

Posted 7 years ago

“Excellent products and service. I don’t bother shopping around - rather save up and buy quality product that I know will last a long time”

Helpful Report

Posted 7 years ago

“Very professional company - I can't believe how quickly they despatch your order!”

Helpful Report

Posted 7 years ago

“Excellent service, shears ordered very good and arrived promptly”

Helpful Report

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews