Harrod Horticultural Reviews

4.6 Rating 11,123 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“Excellent service, products and delivery, thank you.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Great product quite easy to attach excellent results so far will see how it performs in winter”

Harrod Horticultural 5 star review on 5th November 2023

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Posted 1 year ago

Thank you for your kind review and great to see a picture of it in place.

Posted 1 year ago

“I bought bubble wrap for a greenhouse and plastic cloches for winter protection of greenhouse and garden service was 1st class including conversation by phone with staff who were extremely helpful. The bubble wrap was far superior in quality to any in the garden centres.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the quality of the products.

Posted 1 year ago

“The bubble wrap I needed was twice out of stock; despite this setback, as soon as possible it was delivered before the third date. Super helpful lady on the phone! I’m sure she had a hand in the process!”

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Posted 1 year ago

Thank you for your kind review and apologies for the delays you experienced.

Posted 1 year ago

“Excellent service, thank you.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Good range of high quality products which should last many years. Prompt despatch and excellent communication gives confidence that any issue would be quickly resolved. Recommended by a neighbour who is also very happy with his purchases.”

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Posted 1 year ago

Thank you for your kind review, pleased to hear you are happy with the products and thanks to your neighbour for the recommendation!

Posted 1 year ago

“The trumpet obelisk design is attractive but in my view not entirely practical without a more substantial ring base. It is tall and narrow and will be subject to a lot of lateral pressure for which I am not sure the supplied 12 '' stays are sufficient”

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Posted 1 year ago

Thank you for your review, your comments will be passed onto our design team who will investigate the issue you have raised. Thanks for your feedback as it helps us continually improve our products.

Posted 1 year ago

“Efficient with a huge range of great products...something for everyone.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“We ordered a wheelbarrow and had some difficulties in assembling it. I spoke to Amanda in customer services who then contacted the supplier. Amanda then sent me two photos which enabled us to assemble the wheelbarrow easily. Very prompt and helpful advice.”

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Posted 1 year ago

Thank you for your kind review and pleased we were able to help with the assembly for you.

Posted 1 year ago

“Excellent service throughout highly reccommended.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated.

Posted 1 year ago

“Ordered 4 raised beds. They were easy to erect and look great. So happy with them.”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Very prompt and safe delivery”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Excellent service regarding our obelisks from placing the order to receiving it.”

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Posted 1 year ago

Thank you for your kind review and pleased to hear you are happy with the obelisks.

Posted 1 year ago

“Great products and fantastic service every time.”

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Posted 1 year ago

“Good website, easy to navigate Knowledgeable people who can deal with any queries Good products, seem to work”

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Posted 1 year ago

“Arrived rapidly, exactly as described. The usual excellent quality of Harrod products which we've purchased many times before.”

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Posted 1 year ago

“Excellent service very pleased with our bushes they are doing well.Delivery was good and prompt”

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Posted 1 year ago

“Speedy delivery service, garden stakes very well packed.”

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Posted 1 year ago

“We ordered superior raised beds, which unfortunately were delayed. Harrod kept us informed regularly which was good. The wood and the brackets were all good, but the screws are not. Even using a manual screwdriver, the heads often disintegrated, making it very difficult and arduous and requiring me to buy screws from Wickes.”

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Posted 1 year ago

“Straight forward.”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,123 reviews