Harrod Horticultural Reviews

4.6 Rating 11,123 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“Good website delivered promptly good quality”

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Posted 1 year ago

“We visited your premises prior to purchasing the screens. Amanda was particularly helpful showing us the finished product.”

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Posted 1 year ago

“Quality products and good service.”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Whilst the service was good to a degree the communication flow was slow and the article ordered took longer than expected. The price paid for the arch was high and the surface treatment was poor leading to the polyester powder coat chipping off with ease. Having assessed some of the metal work it is obvious that the galvanise steel arch has been laser cut leading to surface oxidation. I could write pages on the treatment of metals but there is probably not enough space left.”

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Posted 1 year ago

Thank you for your review - sorry to hear about the issue with the paint on the arch. This will be forwarded onto our design team for further investigation.

Posted 1 year ago

“Professional and prompt service.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Fab service, quality goods , good service to Jersey”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the products and service.

Posted 1 year ago

“Purchased so,e trellis from their range and this was a second purchase of this trellis that we had made. Easy to navigate website and following order was kept up to date where my order was right up to delivery. All items safely delivered. Extremely good quality products. May be similar cheaper elsewhere but not of same high quality and easy to assemble instructions”

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Posted 1 year ago

Thank you for your kind review and so pleased to hear you are happy with the trellis - would be great to see a picture when the plants have had a chance to grow up them!

Posted 1 year ago

“I looked high and low for a good quality long handled mattock and grubbing tool. The sneeboer version is far superior to the cheap rubbish I bought online which buckled on first use. It's perfectly suited to do the jobs its designed to do especially if you struggle with bending and twisting. I've told the kids it's an heirloom now.”

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Posted 1 year ago

Thanks for the kind review and great to hear you are pleased with the sneeboer mattock, it is designed to last generations, your kids may even pass down to their kids!

Posted 1 year ago

“Easy to follow and clear website followed up by prompt delivery.”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Fast service and well packaged”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“very quick and good service”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Excellent Quality ... I have plant supports in my small courtyard garden to fit more in and the structural appearance is a bonus and something different. What is a real bonus is that small birds just love using them - it is lovely to see as they make their way to drink or have a splash around in the birdbath. Thank tou.”

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Posted 1 year ago

Thank you for your kind review and so pleased you are happy with the plant supports, they do add structural interest in the garden, especially in the winter months - good to hear the birds enjoy them too!

Posted 1 year ago

“Fabulous service. Will definitely use again.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“I bought a Ellipse Arch, which arrived well packed plus a speedy delivery.The quality I would describe as exceptional. The instructions for assembly were straightforward. Having been in position for a few weeks now, it's certainly standing up to the strong winds. Thanks for a great product. Don R”

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Posted 1 year ago

Thank you for your kind review and great to hear you are pleased with the quality of the product.

Posted 1 year ago

“The frame for the wisteria was much better than we expected thank you.”

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Posted 1 year ago

Thank you for your kind review and pleased to hear you are happy with the quality of the wisteria frame.

Posted 1 year ago

“Very polite and knowledgeable staff before final decision to purchase my support frames. All went smoothly and items arrived safely.”

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Posted 1 year ago

Thank you for your kind review and pleased we could help.

Posted 1 year ago

“Found the product I wanted. Ordered and delivered quickly and efficiently.”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Quick service”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“A very helpful company! Great service! Fantastic delivery.”

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Posted 1 year ago

Thank you for your kind review it really is appreciated!

Posted 1 year ago

“Service was fine, product less so!”

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Posted 1 year ago

Thank you for your kind review, sorry to hear your thoughts on the product, if there is anything we can help with contact our customer services team who will be able to help.

Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,123 reviews