Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I ordered netting for my allotment which arrived promptly. It is very good quality and should last years, and has kept the birds away from the strawberries!”

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Posted 7 years ago

“Excellent product. Reusable and environmentally friendly. Great service and speedy delivery”

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Posted 7 years ago

“Customer services have always been very polite, efficient and knowledgeable. Requests for samples have been fulfilled promptly.”

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Posted 7 years ago

“Five star service great products at an affordable competitive price.”

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Posted 7 years ago

“Popadome arrived quickly. When we assembled it we discovered it was damaged. We contacted Harrod immediately and they were very apologetic and organised a replacement straight away. Excellent customer service. We are very happy with the replacement and our cherries are almost ready for harvesting and for the first time the birds didn’t get any. Great company to do business with.”

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Posted 7 years ago

“Brilliant as ever! Fast delivery of a half-moon edger this time to match my Lawn Aerator. Both amazing quality items. Thanks again.”

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Posted 7 years ago

“Excellent service and good customer care when I had a query on order.”

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Posted 7 years ago

“Very slow delivery”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you were disappointed with the delivery timescale for your order. We can confirm that because of the size of your order it was despatched via our carrier company Tuffnells. Tuffnells deliver on a 3 working day service and regrettably do not offer a tracking service. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“As usual,an excellent service”

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Posted 7 years ago

“Excellent products at sensible prices despatched quickly”

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Posted 7 years ago

“Excellent service thank you.”

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Posted 7 years ago

“Great service, good delivery service & high quality product”

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Posted 7 years ago

“Items were well made, well packaged and arrived when expected”

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Posted 7 years ago

“Made an order of 2 different products. One was out of stock but they sent an email to advise me and sent out the product that was available and advised me when the second product was on its way. It was great that they didn’t hold my order up and that they kept me informed.”

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Posted 7 years ago

“I have always found Harrods reliable. Love my fruit cage, thank you”

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Posted 7 years ago

“Fast efficient service. Product exactly as described.”

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Posted 7 years ago

“Excellent. A very good website and very good quality products.”

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Posted 7 years ago

“quick dispatch and delivery.”

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Posted 7 years ago

“The order was delivered quickly all in good order”

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Posted 7 years ago

“The product I ordered was not in stock but there was no indication of that on the web site. It was delivered weeks after I ordered it. When I sent a customer service enquiry I did not get a response until 2 weeks later. 10 days after the product arrived.”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused. At the time we were experiencing an unprecedented high volume of emails and would like to apologise also for not replying to your email in our usual prompt manner.

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews