Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“excellent service”

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Posted 7 years ago

“Quick response and product as advertised”

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Posted 7 years ago

“Were able to understand via a phone call exactly which netting I meant. Not an easy task when no visuals were involved. Thank you”

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Posted 7 years ago

“After our sweet pea frames were damaged by high winds, it was simple to find a replacement set of plastic brackets on the Harrod Horticultural website. Delivery was quick and the brackets were easy to fit - job done!”

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Posted 7 years ago

“Excellent service, would highly recommend.”

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Posted 7 years ago

“Our most recent purchase was raised garden beds. Generally, we are happy with these but the corner posts are quite hard and the screws have soft heads so that the screw heads often became chewed up. You recommend drilling pilot holes but this is laborious. We have an electric drill and a hand drill so we either had to keep changing the bit on the electric drill or use the hand drill. Using the latter, we managed to break a drill bit in the hard wood of the corner post so then drove the screws through with the electric drill. In most cases this was fine but in a few cases it took several efforts and even then left some screw heads proud. Good product but could be better. Also, it would have been helpful to have a guide as to the best way of fitting the liners. We just managed to tuck the handles under the capping but still had to tack edges in place. By the way what happens if you want to put supporting stakes in for, say, broad beans?”

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Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the items you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. If you would like to put supporting stakes in your Beds, you would need to pierce the liners to be able to insert the stakes deeper into the ground. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

“Super speedy delivery, all items delivered as requested and top quality.”

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Posted 7 years ago

“Dealing online with Harrod horticulture was easy and delivery was fast, will use this company again in the future”

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Posted 7 years ago

“Prompt service Good quality product”

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Posted 7 years ago

“The products are useful but also stylish and different.”

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Posted 7 years ago

“IT delivered a service that I expected.”

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Posted 7 years ago

“Quick delivery and items were very well wrapped.”

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Posted 7 years ago

“We always buy our garden products from here and everything has arrived promptly and has been superb quality and done the job it is suppose to. Very reliable company”

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Posted 7 years ago

“Good catalogue, nice website easy to use.”

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Posted 7 years ago

“My order was prompt and with no complications.”

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Posted 7 years ago

“Ordering is easy and products arrive promptly. The quality is always good.”

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Posted 7 years ago

“Good quality and prompt delivery.”

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Posted 7 years ago

“The item that I ordered came the next day and was ideal.”

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Posted 7 years ago

“Vegetable cage received well packed with all items needed to put together Haven’t used as of yet as I was still digging over allotment area. When up and using will send another review”

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Posted 7 years ago

“Good prices, easy ordering, quick delivery with friendly driver who carried goods into the house for me”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews