Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“POLITE, EFFICIENT WITH AN EXCELLENT PRODUCT.A VERY SATISFIED CUSTOMER.”

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Posted 4 years ago

“Service absolutely fine”

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Posted 4 years ago

“Excellent bulbs”

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Posted 4 years ago

“The quality and range of products are first class as is the delivery service. Having bespoke arrangements is an added bonus. You get what you pay for.”

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Posted 4 years ago

“Not enough space to leave an honest review. Order a product that arrived damaged as handle was not protected. Spoke to customer services requested a replacement which was sent in the same way, handle not protected. Sent back very disappointed.”

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Posted 4 years ago

Thank you for your order and review. We are very sorry to hear that the item you received was damaged in transit by our carriers. We are currently reviewing the way in which this item is packaged with the relevant department and we thank you for your feedback. Please accept our apologies for any inconvenience.

Posted 4 years ago

“Superb garden furniture, delivered and erected. Great service and plenty of advice.”

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Posted 4 years ago

“Always good quality goods & first rate service”

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Posted 4 years ago

“I have three trellises now and the quality is superb - I highly recommend them. The company were easy to deal with and the orders arrived in good time.”

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Posted 4 years ago

“High quality raised beds. Very easy to erect and sturdy. Excellent service.”

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Posted 4 years ago

“Apart from making the order, I didn't have the need to contact the company.”

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Posted 4 years ago

“Lovely product and really good service.”

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Posted 4 years ago

“I have bought plant supports, they are strong and the designs are perfect. Great to find the products you are looking for at a price I do not mind paying.”

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Posted 4 years ago

“All good, thanks.”

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Posted 4 years ago

“I have bought 4 raised beds from Harrod Horticultural. I found them well designed and easy to assemble. I found the rectangular frame and fitted nets the most helpful. With curved nets, brassica leaves touch the nets and cabbage whites lay eggs on the leaves which are soon stripped bare by the caterpillars. With the rectangular nets the cabbage whites flutter in frustration above them. They can't reach the leaves.”

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Posted 4 years ago

“An easy to use web site which is informative and accurate. Very fast delivery service with items arriving in excellent condition and very well packaged. I would recommend this company to anyone wanting a quality product.”

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Posted 4 years ago

“Great product, efficient service”

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Posted 4 years ago

“Service was excellent as usual. I ordered the 60cm plant supports as I couldn't get the Y stakes I usually use. The new ones are interesting as I found I had to "screw" them into the ground around my now mature plants. They seem to work well at holding them up. Fortunately, the recent rain has helped get them into the ground and work more effectively.”

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Posted 4 years ago

“Very quick delivery. I ordered 5 bags of Strulch. They came very well packaged.”

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Posted 4 years ago

“Parcel was extremely heavy and driver refused to take package into garage that is attached to house Fortunately I had a painter on site who managed to take it in but thought the driver was a “miserable sod” I had no idea when the delivery was expected other than it had been dispatched”

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Posted 4 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers’ Account Manager, as we do with all delivery service feedback we receive. Please accept our sincere apologies.

Posted 4 years ago

“The Superior raised beds and HotBin composter arrived safely and securely. They were all well packaged and complete.”

Harrod Horticultural 5 star review on 30th September 2021

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews