Harrod Horticultural Reviews

4.6 Rating 11,183 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

219

Anonymous

Anonymous // 01/01/2019

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“good strong plant supports very pleased.”

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Posted 3 years ago

“The strong fleece is great quality, and was delivered promptly”

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Posted 3 years ago

“The spiral plant supports are perfect for my tall rudbeckias and echinaceae, but when I placed the order there was a delay in supply. It would have been useful to know this at the time so I would not have been left wondering whether I would ever receive the product.”

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Posted 3 years ago

“Ordered this seat/stool for my Mother to replace one purchased in 1990’s! Robust, light, sturdy great for helping you get down to weed.”

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Posted 3 years ago

“Response to my phone call was swift and the delivery likewise. Very content as usual”

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Posted 3 years ago

“Excellent, very good and speedy delivery . Exceptionally well packed rose arbour. Very pleased. Thank you.”

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Posted 3 years ago

“Never received goods Said they were in transit but got sent back due to the fact the label had fallen off . Never had the offer to return it , just refunded me!”

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Posted 3 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 3 years ago

“Delivery was quick and on time.”

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Posted 3 years ago

“the poles are excellent for the netting across the pond.”

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Posted 3 years ago

“Efficient service, good quality products. Harrods was recommended to me and I’m grateful for it.”

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Posted 3 years ago

“Easy clear ordering, delivered on time.”

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Posted 3 years ago

“Harrold Horticulture is an excellent firm , the employees of such know exactly the products which they are offering and sell only first class products , not cheap BUT you get what you pay for and it LASTS”

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Posted 3 years ago

“There planters ordered. Delivery was late, one panel missing and two panels damaged. Slow response to resolve but the damaged and missing panels were replaced. Not clear from the website the planters are self assembly and not easy to construct - there must have been about 40 bolts per planter!”

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Posted 3 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issues have been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 3 years ago

“Products good quality and arrived promptly. My second order with Harrod and will be using them for a third”

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Posted 3 years ago

“Having bought several items from Harrod Horticultural I was impressed with the quality and after sales service. I was missing a part from one item and it was sent to me immediately. I would certainly recommend them and I will be using them again for my gardening needs”

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Posted 3 years ago

“All the products are excellent quality - I have always had great service”

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Posted 3 years ago

“Inadequate communication over the rescheduling of delayed delivery of foot scrapers.”

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Posted 3 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order caused great inconvenience for you and you unfortunately you had to cancel this. Whilst most of our products are manufactured by ourselves, regrettably the Cast Iron Boot Brush/Jacks are bought-in products and we are completely in the hands of our suppliers regarding stock dates. Please accept our apologies once again for any inconvenience caused.

Posted 3 years ago

“All good products and good delivery”

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Posted 3 years ago

“Excellent product idea for the allotment.very sturdy construction”

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Posted 3 years ago

“Very good communication and excellent products with fast delivery service”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,183 reviews