Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I have placed a number of orders with Harrod Horticultural and have found their service to be most efficient. I would certainly recommend them without hesitation. Communication is excellent.”

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Posted 4 years ago

“Always efficient and speedy service.”

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Posted 4 years ago

“I bought trellis which arrived quickly and well packaged”

Harrod Horticultural 5 star review on 20th October 2021

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Posted 4 years ago

“Good quality products. Screen purchased for area near our front door, matches the modern pergola with awning which we have in the rear garden. We have received many admiring comments from neighbours. Ordered on line, good communication and delivered before expected date.”

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Posted 4 years ago

“Well planned website, easy to negotiate when looking at options. Good service from ordering through to delivery. Excellent quality products - nets and supports which are flexible in their use.”

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Posted 4 years ago

“Always highly satisfied with both the service and the products I have bought. Great job.”

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Posted 4 years ago

“Quality, price and service is excellent. Harrod Horticultural is company I highly recommend”

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Posted 4 years ago

“Products are as described.”

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Posted 4 years ago

“All good and on time thanks”

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Posted 4 years ago

“I have ordered several products from Harrod Horticultural a 6ft. Large Manger and a 4ft. Mini Manger. Along with net covers and poles to hold them up. All products arrived quickly and wee of first class quality. Very Happy.”

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Posted 4 years ago

“Very elegant plant supports, than you Harrod!”

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Posted 4 years ago

“faulty product rectified immediately with no fuss. Pleasant customer service experience.”

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Posted 4 years ago

“Excellent products, reasonably priced.”

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Posted 4 years ago

“Placed my order 20th July and am still waiting for it to arrive so am unable to rate it at all!”

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Posted 4 years ago

Thank you for your recent order with Harrod Horticultural and also for your comments regarding the 'product review' request which you have received from us. Currently, our website automatically sends an e mail to all customers 90 days after their order has been placed, regardless of whether the order has been despatched and delivered or even delayed. We appreciate that feedback cannot be provided until you have received your goods and understand that you cannot always reply to our request immediately. Please accept our sincere apologies for any inconvenience caused.

Posted 4 years ago

“Excellent service. Reasonably fast delivery”

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Posted 4 years ago

“A very good service, punctual and the well packaged item I ordered ( Burgon and Ball lawn edgers) are excellent quality, light weight for comfort and precise cutting.”

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Posted 4 years ago

“I had to cancel my order and source elsewhere as you were so slow stocking what I had ordered?”

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Posted 4 years ago

“Prompt and efficient delivery, excellent quality: beautiful and durable support frame,clear instructions for attaching to brick wall with quality brackets and everything necessary included. Many thanks.”

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Posted 4 years ago

“Prompt delivery and the garden is flourishing”

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Posted 4 years ago

“The product is good and they kept me informed about delays. However, the product was time-critical and was VERY delayed and kept being pushed by a week, then another, then another. This drip-feeding meant I was actually poorly informed - had I known how long it would end up being I would have cancelled the order. But it was only ever a week at a time - very frustrating and I felt manipulated.”

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Posted 4 years ago

Thank you for your order and review. We are sorry to hear of the delay with your delivery. This was due to stock issues with our Soft Butterfly Netting. Whilst most of our products are manufactured by ourselves, regrettably the Soft Butterfly Netting is a bought in product and we are completely in the hands of our suppliers regarding stock dates. We understand that your order has now been delivered and we would like to apologise once again for any inconvenience caused.

Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews