Harrod Horticultural Reviews

4.6 Rating 11,352 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent service and really lovely leather gauntlet gloves. Thank you. Would highly recommend.”

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Posted 5 years ago

“Excellent quality product and prompt service”

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Posted 5 years ago

“The arch I bought is extremely good quality made of heavy steel. It was easy to assemble with every part fitting well. It came well wrapped and in an immaculate condition. I’m very pleased with it.”

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Posted 5 years ago

“Easy to order from the web page, prompt delivery in secure packaging. Past orders also consistently good.”

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Posted 5 years ago

“Everything that I have ordered has arrived on time and undamaged. Superb range of products- fairly priced. I will be reordering. Thank you”

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Posted 5 years ago

“Harrod Horticultural have provided me an excellent, faultless service every time I place an order. They offer effective communication and demonstrate a speedy and efficient delivery service every time, the products are fantastic quality - I won’t use anyone else.”

Harrod Horticultural 5 star review on 7th December 2020

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Posted 5 years ago

“Harold have always provided an efficient service and their producrs are of high quality.”

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Posted 5 years ago

“Good communication throughout”

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Posted 5 years ago

“Raised beds ordered 25 October, dispatch notice 3 December, it’s now 7 December and nothing has arrived. I emailed twice to query status of the order, only to then be told that there was a delay on the materials. Customer service is not proactive. I cannot comment on the quality as they still have not been delivered.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. Unfortunately, we were let down by our suppliers of the timber for the Raised Beds which we source externally. We are very sorry for the delay with your order, however we understand that you have now received this. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“Easy to order on line, on time delivery and well packed.”

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Posted 5 years ago

“Brilliant speedy service and brilliant goods”

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Posted 5 years ago

“Good service. I was not charged until goods were in stock/dispatched. Goods were as described with clear assembly and installation instruction.”

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Posted 5 years ago

“Plastic raised beds bought several times and always quickly delivered in excellent packaging Postage free on repeat order within 30 days!”

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Posted 5 years ago

“Speedy delivery and Quality items received. Thank you.”

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Posted 5 years ago

“Easy to access website, easy to order and quick to deliver. Thank you”

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Posted 5 years ago

“Everything is good, but service not as well as wanted. They don't answer emails :(”

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Posted 5 years ago

Thank you for your order and review. We understand that a member of our Customer Services Team has now contacted you regarding this. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

“Very good prompt service.”

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Posted 5 years ago

“Very efficient. Delivered goods promptly.”

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Posted 5 years ago

“Paying over £2,300 for a few metal planters is all well and good. But then receiving them on site and realising that we needed another day to put them together! Over 300 screws for 5 planters!”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you were disappointed with your order. We do advise on our website that the Harrod Metal Planters are self assembly items. However, we have passed you feedback onto our Web Team to see if they can make this information clearer on our website. Please accept our apologies for any inconvenience caused.

Posted 5 years ago

“Very smooth from purchase to delivery. A good selection and good quality too.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,352 reviews