Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Order arrived sooner than expected in these strange times!”

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Posted 5 years ago

“Very good comms and very timely delivery. Excellent new fruit/veg cage with all parts present, clear instructions and good telephone back up if needed. Very happy with the results.”

Harrod Horticultural 5 star review on 13th April 2020

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Posted 5 years ago

“Highly recommended company, easy to order from website and goods arrived very quickly.i was kept up to date with order status. I bought plastic raised beds they were very easy to put together and will last for years.”

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Posted 5 years ago

“Amazing robust products”

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Posted 5 years ago

“I have bought products from Harrod's for years and have always found the srvice efficient and prompt.”

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Posted 5 years ago

“The peony stands are robust and match beautifully the trellis I have purchased before.”

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Posted 5 years ago

“Good product. Excellent customer service.”

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Posted 5 years ago

“Good reliable service as always”

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Posted 5 years ago

“The Delivery was prompt. I made the order by telephone and was treated with courtesy and helpfulness. I was kept informed about despatch by email. It was some time before I erected the vegetable frame because the ground needed to be prepared, but it is now done and the frame and net fitting is all excellent.”

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Posted 5 years ago

“Hello there I will certainly write a review when my order arrives. I ordered some herbs at the beginning of March but understand they won’t arrive until mid April which of course is next week. I also ordered veg plants but they have not arrived yet”

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Posted 5 years ago

“Excellent product received quickly Thank you”

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Posted 5 years ago

“My Husband was over the moon with the order. Thank you. Take care & be safe.”

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Posted 5 years ago

“Very efficient service as always.”

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Posted 5 years ago

“We were so impressed with the quality of the first trellis we purchased that we bought another- different spec. - within a fortnight or so.Delighted with both.”

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Posted 5 years ago

“The order arrived quickly( garden stakes) and it was well packed.”

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Posted 5 years ago

“Excellent,helpful staff and on time delivery ,would recommend ,purchased 4 raised beds .”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“The product was overly expensive and poorly finished. The holes did not line up and was deficient in screws. Would not repeat order and be cautious of any other product as to quality.”

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Posted 5 years ago

Many thanks for your order and review. We are very sorry to hear of the problems you encountered with your order, but understand that a member of our Customer Service team has now been in contact with you regarding this. Please accept our sincere apologies for any inconvenience caused.

Posted 4 years ago

“Both parcels were very well wrapped and came quick quickly. Price was good this is the 2nd time I have ordered these and both times were very good service”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews