“Greenhouse bubble wrap ordered for my mother - she was very pleased - just what she wanted and swiftly delivered.”

Helpful Report

Posted 5 years ago

“great customer service and products.”

Helpful Report

Posted 5 years ago

“Excellent service. Quick despatch and tip quality product.”

Helpful Report

Posted 5 years ago

“I was happy with the speed at which the products I ordered were delivered and was impressed by the use of recycled materials in the packaging of my order.”

Helpful Report

Posted 5 years ago

“Excellent customer service. Excellent products, Burgeon and Ball garden spade and fork. Excellent communication. There was a delay in delivery for one item, but I was regularly kept fully up to date. Thank you”

Helpful Report

Posted 5 years ago

“The gloves are beautiful, far too nice to actually do any gardening in. The quality of them is fantastic. There was great sadness when they were used and got dirty. Now need a back up pair when these get more dirty.”

Helpful Report

Posted 5 years ago

“Fast delivery, well packaged, excellent quality.”

Helpful Report

Posted 5 years ago

“The service is always excellent and the products high class. On the expensive side, yes, but you get what you pay for.”

Helpful Report

Posted 5 years ago

“I ordered a timber trug before Christmas, then to find a week later it was not going to be available to late January. I reluctantly accepted this, but since then, no communication.”

Helpful Report

Posted 5 years ago

Thank you for your order and review. Please accept our apologies for the ongoing delays with the order, we appreciate that they cause great inconvenience for our customers and we are as disappointed as you are with any delays. As bought-in products, we are completely in the hands of our suppliers regarding stock dates. We are also sorry for the automated email you received requesting a review of the product. These are automatically sent 6 weeks after customers have placed an order, regardless of whether the order has been despatched and delivered, or even cancelled unfortunately, so please ignore this. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

“We purchased a Hotbin. It arrived promptly and communication around the delivery location and time was exemplary.”

Helpful Report

Posted 5 years ago

“The item I ordered before Christmas as a present is still not available or delivered. I have had to chase for information rather than being kept informed. Not so clever, still waiting but hopeful”

Helpful Report

Posted 5 years ago

Thank you for your order and review. Please accept our apologies for the ongoing delays with the order, we appreciate that they cause great inconvenience for our customers and we are as disappointed as you are with any delays. As bought-in products, we are completely in the hands of our suppliers regarding stock dates. We are also sorry for the automated email you received requesting a review of the product. These are automatically sent 6 weeks after customers have placed an order, regardless of whether the order has been despatched and delivered, or even cancelled unfortunately, so please ignore this. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

“The 2 shepherds crooks that we bought were good value and very good quality - well made, sturdy and robust”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Wonderful products and very quick delivery. Couldn't fault them.”

Helpful Report

Posted 5 years ago

“Excellent. Item was well packaged and arrived in good time.”

Helpful Report

Posted 5 years ago

“Excellent service and quality of product.”

Helpful Report

Posted 5 years ago

“I ordered the Great Dixter Planting Spade by Sneeboer before Christmas - it seems along with the rest of the UK! It clearly stated on the website it was out of stock but expected early January, so I placed the order. The spade arrived very early January, and is a great bit of kit. Both the spade and Harrods are very highly recommended!”

Helpful Report

Posted 5 years ago

“Poultry netting, very pleased with it, although expensive”

Helpful Report

Posted 5 years ago

“Excellent product range, prices reasonable and very prompt delivery.”

Helpful Report

Posted 5 years ago

“Good service but not received order yet”

Helpful Report

Posted 5 years ago

Thank you for your order and review. Please accept our apologies for the ongoing delays with the order, we appreciate that they cause great inconvenience for our customers and we are as disappointed as you are with any delays. As bought-in products, we are completely in the hands of our suppliers regarding stock dates. We are also sorry for the automated email you received requesting a review of the product. These are automatically sent 4 weeks after customers have placed an order, regardless of whether the order has been despatched and delivered, or even cancelled unfortunately, so please ignore this. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Harrod Horticultural Reviews

About Harrod Horticultural: