Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I have not yet erected my fruit cage, as will not be needed until Spring. However, the parts were delivered quite promptly.”

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Posted 4 years ago

“I ordered 3 raised beds. Enough was delivered for just one raised bed and despite several calls from us we have had no firm date for the delivery of the remainder for months. We have been told there are people waiting even longer than we have. The last call, three weeks ago, said the raised beds were stuck at the Port of Felixstowe. Still no sign of them and no communication from Harrods??”

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Posted 4 years ago

Thank you for your order and review. Please accept our sincere apologies for the delay in despatching some of your order. We appreciate that delays cause great inconvenience for our customers and we are as disappointed as you are with the delays. Whilst most of our products are manufactured in-house by ourselves, regrettably the Link a Bord Raised Beds are not. As bought-in products, we are completely in the hands of our suppliers regarding stock dates for these. As always, we endeavour to keep our customers updated about their delivery. We understand you have now received your goods, however, please accept our sincere apologies for the long delay you encountered with the second part of your order.

Posted 3 years ago

“Good product”

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Posted 4 years ago

“Ordered plastic raised beds. Unfortunately there was an unexpected delay in obtaining these from the manufacturer with a consequent delay in delivery to me. But HH kept me up to date, I did not have to chase them. The beds were simple to erect, even for arthritic hands.”

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Posted 4 years ago

“Efficient and prompt service provided.”

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Posted 4 years ago

“Decided to order the Hot Bin Mk2 from Harrod's mainly because they had the best price. Item arrived reasonably quickly I think it came from the manufacturers. All in all I was pleased with the service and the item I bought from Harrod.”

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Posted 4 years ago

“Brilliant always very helpful”

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Posted 4 years ago

“One item received. The second item still not delivered months later despite supposedly being in stock at the time of ordering.”

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Posted 4 years ago

Thank you for your order and review. We are very sorry for the delay with your order and understand that this has caused great inconvenience for you. Whilst most of our products are manufactured by ourselves, regrettably the Link a Bords are bought-in products and we are completely in the hands of our suppliers regarding stock dates. Please be assured that payment is not taken for orders until they have been despatched and we sincerely apologise again for any inconvenience caused.

Posted 4 years ago

“Absolutely delighted with service from Harrod Horticultural.”

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Posted 4 years ago

“I've been waiting months to receive my order!”

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Posted 4 years ago

“Efficient courier delivery and all parts received following follow up required for 3rd parcel.”

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Posted 4 years ago

“Great service as always thanks”

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Posted 4 years ago

“Items took a while to arrive. They were carefully chosen as they were more expensive than others online but they are very sturdy and good quality- I would definitely recommend them 👍🏻”

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Posted 4 years ago

“Delivery was fairly quick and the plant supports were well packaged.”

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Posted 4 years ago

“All my recent purchases from Harrods have been satisfactory. The quality of the goods and communication were excellent.”

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Posted 4 years ago

“This is an interesting and hopefully environmentally less damaging way of protecting exposed timber, the product itself is simple and easy to use and covers a big area, so we’ll pleased”

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Posted 4 years ago

“The hoe ordered arrived within 48 hours, the arrowhead design works exceptionally well.”

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Posted 4 years ago

“Very helpful at ordering process in clarifying info and later in advising delays in shipment. Rose Arch product well manufactured and simple to construct.”

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Posted 4 years ago

“Two large orders for hoops placed. Very happy with all”

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Posted 4 years ago

“Superior wooden raised beds. Easily constructed. Can order in different sizes. Delivered promptly along with hoops & mesh covers. Expensive but very strong & should give many years of service.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews