Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“speedy and efficient”

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Posted 6 years ago

“The quality of the raised beds was far in excess of what I was expecting.”

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Posted 6 years ago

“The team here always deliver simply first class, helpful, informative service.”

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Posted 6 years ago

“Excellent service the wisteria umbrella came quicker than we expected and looks as good in the garden as it does in the brochure”

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Posted 6 years ago

“Excellent company to deal with”

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Posted 6 years ago

“Quality materials, well packed and delivered promptly.”

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Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“Bought some more of the same product I purchased a few years ago. Still a great product and service. Have shown friends who might well buy the same for their veg beds.”

Harrod Horticultural 5 star review on 28th March 2020

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Posted 6 years ago

“The raised bed was delivered to the wrong address. The liner is smaller than the bed so not easy to fix in place.”

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Posted 6 years ago

Many thanks for your order and review. We are very sorry to hear of the problems you encountered with this, but understand that a member of our Customer Service team has contacted you regarding this. Please accept our sincere apologies for any inconvenience caused.

Posted 5 years ago

“ONCE AGAIN LOVELY SERVICE AS ALWAYS”

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Posted 6 years ago

“I have ordered two rectangular metal planters. The first arrived with the two main panels dented, which were replaced after I sent photos. The second arrived with a set of bolts of the wrong size, which were replaced after a week.”

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Posted 6 years ago

Many thanks for your order and review. We are very sorry for the problems you encountered with your order and understand that our Customer Service team arranged for replacements to be sent to you. Please accept our sincere apologies for the inconvenience caused.

Posted 5 years ago

“First class”

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Posted 6 years ago

“Arrived in good time”

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Posted 6 years ago

“So a part review as coronovirus has delayed its use. But it the fleece arrived promptly, well packaged, and feels of good quality.no problems, and have done further buisness with Harrod subsequent on the basis of great value and excellent service of our forst order. Good work Harrod, A1”

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Posted 6 years ago

“Prompt delivery”

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Posted 6 years ago

“Ordering online simple and quick. However, it came earlier than email stated and just left in full view against front door when I had left other instructions. Not impressed with packaging as it took 45 minutes to undo this. It was plastic/polythene ( thought HH would be environmentally friendly) and heat sealed or triple wrapped and stapled. Expected cardboard or no cover. Product OK though once discovered and looks good.”

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Posted 6 years ago

“Fab products, fab service.”

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Posted 6 years ago

“Very good service, quick and easy to order, delivery fast, would definitely use again”

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Posted 6 years ago

“Only 2 packages of 3 delivered. 3rd was "lost by courier". Had to wait for additional package to be re-sent after second phone call”

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Posted 6 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further. If you would like to order from us again, we could send this with different carriers if requested.

Posted 6 years ago

“Raised beds delivered in double quick time. Well packed and easy to assemble.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews