Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent products, delivered as promised by friendly staff!”

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Posted 6 years ago

“Good service thank you.”

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Posted 6 years ago

“The usual highly efficient and pleasant service. Telephone was promptly answered and advice on the product given.”

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Posted 6 years ago

“The quality of the products we have purchased from Harrods has always been excellent. However, the last purchase was delivered to the wrong address, one mile away! No fault of Harrod's.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Couldn't fault their service.”

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Posted 6 years ago

“I have been delighted with Harrod Horticultural over the years. The supports for bird feeders are strong, good looking and are excellent for hanging bird feeders. The birds highly approve!”

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Posted 6 years ago

“Very happy with plant supports also overall service”

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Posted 6 years ago

“Excellent service and quality. We bought a steel fruit cage and then a raised bed. One of the timbers on the raised bed was broken (probably in transit) but after a 'phone call it was replaced without fuss a couple of days later.”

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Posted 6 years ago

“Great items and good service. I don't think I have ever been disappointed with an item. I just wish I could order from them, without adding myself once again to their mailing lists - both postal and email. I really don't need marketing information by email, and their catalogs go straight into the recycling, as - if I need something - I order online. But every time I place an order, I seem to find myself back on their lists again.”

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Posted 6 years ago

“Excellent products and service”

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Posted 6 years ago

“Netting I purchased is still wrapped up and will not be in use till next year, cannot comment at the moment.”

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Posted 6 years ago

“Have made a number of purchases from Harrods and found everything to be good, from ordering online, to delivery and quality of product.”

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Posted 6 years ago

“Good quality product, delivered quickly with clear assembly and installation instructions.”

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Posted 6 years ago

“Excellent service. Great products”

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Posted 6 years ago

“I have made several purchases from Harrod in the past and have always found both the service and quality of goods to be first class, I have no hesitation in recommending them or using them again in the future.”

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Posted 6 years ago

“The whole process of dealing with Harrod Horticultural was excellent as was the product.”

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Posted 6 years ago

“Fast delivery. Always great quality.”

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Posted 6 years ago

“I ordered some bubble wrap for my greenhouse, it arrived quickly and was very well wrapped.I can recommend this product and the service.”

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Posted 6 years ago

“Fast and efficient service.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews