Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Response to my phone call was swift and the delivery likewise. Very content as usual”

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Posted 5 years ago

“Excellent, very good and speedy delivery . Exceptionally well packed rose arbour. Very pleased. Thank you.”

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Posted 5 years ago

“Never received goods Said they were in transit but got sent back due to the fact the label had fallen off . Never had the offer to return it , just refunded me!”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 5 years ago

“Delivery was quick and on time.”

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Posted 5 years ago

“the poles are excellent for the netting across the pond.”

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Posted 5 years ago

“Efficient service, good quality products. Harrods was recommended to me and I’m grateful for it.”

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Posted 5 years ago

“Easy clear ordering, delivered on time.”

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Posted 5 years ago

“Harrold Horticulture is an excellent firm , the employees of such know exactly the products which they are offering and sell only first class products , not cheap BUT you get what you pay for and it LASTS”

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Posted 5 years ago

“There planters ordered. Delivery was late, one panel missing and two panels damaged. Slow response to resolve but the damaged and missing panels were replaced. Not clear from the website the planters are self assembly and not easy to construct - there must have been about 40 bolts per planter!”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issues have been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 5 years ago

“Products good quality and arrived promptly. My second order with Harrod and will be using them for a third”

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Posted 5 years ago

“Having bought several items from Harrod Horticultural I was impressed with the quality and after sales service. I was missing a part from one item and it was sent to me immediately. I would certainly recommend them and I will be using them again for my gardening needs”

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Posted 5 years ago

“All the products are excellent quality - I have always had great service”

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Posted 5 years ago

“Inadequate communication over the rescheduling of delayed delivery of foot scrapers.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order caused great inconvenience for you and you unfortunately you had to cancel this. Whilst most of our products are manufactured by ourselves, regrettably the Cast Iron Boot Brush/Jacks are bought-in products and we are completely in the hands of our suppliers regarding stock dates. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“All good products and good delivery”

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Posted 5 years ago

“Excellent product idea for the allotment.very sturdy construction”

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Posted 5 years ago

“Very good communication and excellent products with fast delivery service”

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Posted 5 years ago

“I ordered an obelisk, knowing it was not available, but with an anticipated date of coming back in to stock. Unfortunately this date came and went, but presumably this was a supplier issue. When I finally received the obelisk, I could see that it was a substantial and very well manufactured item. I was also pleased with the communication that I received from Harrod and I will certainly consider them when looking for similar products in the future.”

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Posted 5 years ago

“The item I received was top quality, garden fleece, it was out of stock when I ordered but was despatched as soon as it was back in stock.”

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Posted 5 years ago

“The netting was dispatched very quickly, thanks!”

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Posted 5 years ago

“We needed netting to cover our pond to foil the Heron, but netting not so dense that it ruined the look. “Pigeon netting” we ordered from Harrod did the job superbly!”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews