Harrod Horticultural Reviews

4.6 Rating 11,349 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Beautiful products, speedy delivery. Wish I had known about Harrods before. Will definitely use again”

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Posted 5 years ago

“Brilliant service delivered earlier than stated will always buy from Harrod Horticultural”

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Posted 5 years ago

“Swift delivery of 2 large metal arches. A mix up over 2 missing parts was quickly and courteously dealt with.”

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Posted 5 years ago

“Excellent company. Very good quality items. I changed my mind about how the first support would look in my garden. Panicked! It was about to be delivered. I rang Harrod and asked if I could cancel. They were very kind and understanding and suggested the wire obelisk instead of the heavier duty pyramid support. They refunded my pyramid support including delivery. I bought the obelisk instead. It looks lovely installed with a new clematis. I also bought some Biochar. I'm hopeful.”

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Posted 5 years ago

“Excellent service for telephone enquiry and for delivery”

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Posted 5 years ago

“Very pleased with my plant supports. Very good quality.”

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Posted 5 years ago

“Excellent, received order within days and had updates”

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Posted 5 years ago

“I phoned Harrods regsrding a gift voucher rrceived i had chosen the item i wanted customer services were very helpful and took all detsils the ordrr arrived 5 days later good service”

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Posted 5 years ago

“Excellent service. Good advice on the phone. Very helpful.”

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Posted 5 years ago

“Excellent service and very happy with the quality! Great customer service.”

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Posted 5 years ago

“Easy to order. Quickly despatched. Well packaged. Easy to assemble. Great quality”

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Posted 5 years ago

“Simple to assemble, good quality”

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Posted 5 years ago

“Kept me informed, delivered on time . The pea, bean support is sturdy and looks attractive.”

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Posted 5 years ago

“Good service, products delivered as promised.”

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Posted 5 years ago

“The quality of the products I ordered is superb . Delivery on one item was delayed but I was kept informed throughout. Very happy with Harrod Horticultural .”

Harrod Horticultural 5 star review on 21st April 2021

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Posted 5 years ago

“Goods were delivered quickly and were well packaged”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“I bought peony supports and I liked them so much I bought some more and shared with friends and family. Well packaged and delivered promptly. Even the postman enquired where I had purchased them!”

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Posted 5 years ago

“Very smooth transaction. Delivery was great and product as stated. Really pleased.”

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Posted 5 years ago

“I ordered eight raised beds, which was quite a large order. Having read the reviews, I did expect a delay in delivery, but after five weeks I sent an email to see what was happening and received misleading information, promising delivery for the next day - which went on for over a week. The beds eventually arrived, and I am really pleased with the quality. All the holes were pre-drilled making it very straight forward to build. I also purchased the liners and capping - which really does finish off the bed and make quite a neat job. I would certainly recommend the products, but was not too impressed with the service.”

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Posted 5 years ago

Thank you for your order and review. We are very sorry for the delay in despatching your Raised Beds. This was due to an unprecedented demand in orders which we have been receiving during lockdown and we are as disappointed as you are with the delays. Please accept our sincere apologies for any inconvenience caused and thank you again for your order.

Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,349 reviews