Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service I received from Harrod Horticultural. Easy to order online, I was kept informed on the progress of my order and the goods arrived promptly”

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Posted 5 years ago

“I have been a Harrods Horticultural customer for a couple of years now and I never cease to be amazed at how helpful the staff have been with my "projects". Nothing is too much trouble for them and there is always someone on hand to offer advice on the products.”

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Posted 5 years ago

“Excellent service . Order came as promised”

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Posted 5 years ago

“good products maybe a bit pricey but don't bank on delivery times being honoured and i have ordered things pre-covid so not just in the current circumstances. when you place an order it does not mention a stock problem until after the order is completed.”

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Posted 5 years ago

“Excellent service from this company. Ordering online was straight forward and delivery was within 3 days. What's not to like.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“First class, looks great 😊”

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Posted 5 years ago

“Great service, good price & the birds love the food! I'll have to buy more soon!”

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Posted 5 years ago

“Strulch mulch really good quality, would order again. Delivery delayed as informed not in stock after ordering. Expected delivery pushed out twice”

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Posted 5 years ago

“Prompt service and very happy with the quality of the product received.”

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Posted 5 years ago

“Very quick and goods well packaged.”

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Posted 5 years ago

“Good service quick delivery would recommend”

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Posted 5 years ago

“These are the best bird feeder poles I've found - solid, robust, excellent quality and even though I wondered if they'd be secure enough without any kind of ground anchor they have stayed put in all weathers. Even better - the squirrels haven't managed to climb them! I'll definitely buy from Harrod Horticultural again.”

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Posted 5 years ago

“Very good service received goods within 2 days of purchase”

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Posted 5 years ago

“The service provided by Harrod Horticultural was very good, they kept me informed of any delays to the purchase I bought”

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Posted 5 years ago

“We are exceptionally pleased with our raised beds and pots. They look great at the front of our house. (We had had to take down a giant pyracantha and it looked SO bare!) We planted them up in September and, even now in late November ,with 4 trellises they are a real asset. Putting them together was an interesting challenge for my husband - a giant meccano - enjoyable.”

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Posted 5 years ago

“Efficient fast service and excellent customer service response to query. The products ordered (metal wall trellis) are of high quality and the fittings provided are also of high quality. (In fact I was so pleased with the first delivery I ordered more!)”

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Posted 5 years ago

“Everything went to plan and the beds are so easy to assemble. Brilliant.”

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Posted 5 years ago

“Kept me well informed of the status of my order. I knew that that there was no stock in UK so would be a wait, but they kept me fully informed at all times. Item was well packaged and arrived safely. Excellent service would order from them again.”

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Posted 5 years ago

“I've been buying Strulch garden mulch from Harrod Horticultural all autumn and I'm very happy with the price and the service I received. The price was lower than other online retailers and the delivery service was quick and efficient. Will be buying more in the spring!”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews