Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very good service and product”

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Posted 5 years ago

“Fast and considerate responses to match the company's aspiration for high quality. One of the items arrived partly scratched so I requested a small paint kit which was delivered very quickly with minimum fuss.”

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Posted 5 years ago

“Very good product and service”

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Posted 5 years ago

“Items were delivered quickly and were packed well to arrive in perfect condition.”

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Posted 5 years ago

“Fast reliable delivery, products and after sales service”

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Posted 5 years ago

“I always have excellent service from Harrod Horticultural.”

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Posted 5 years ago

“Have used their Trade service on a number of occasions always very helpful and prompt delivery cant ask for anything more Colin Barr ( Pondscape / Landscape )”

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Posted 5 years ago

“Very pleased with fire guard I ordered, very good quality. Service excellent, Highly recommended.”

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Posted 5 years ago

“delivered when they said they would.”

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Posted 5 years ago

“Always prompt and efficient.”

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Posted 5 years ago

“Informed that my delivery would be with me on 2nd December, including the ability to track it - actually arrived on 11th December after numerous calls and mails - unacceptable.”

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Posted 5 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers’ Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 5 years ago

“Delivered and packaged perfectly”

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Posted 5 years ago

“Speedy delivery, well protected goods and high quality items”

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Posted 5 years ago

“I purchased similar cages 7 or 8 years ago a they are still going strong and I needed more for this coming season so without hesitation I contacted Harris’s again and placed another order! Not cheap but well worth the money! Thanks harrods! 👍”

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Posted 5 years ago

“Product arrived with no delay and good service”

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Posted 5 years ago

“always good over a number of years”

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Posted 5 years ago

“Good quality as described and delivered on time well packaged”

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Posted 5 years ago

“Speedy delivery. Great product.”

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Posted 5 years ago

“The service has been good the item arrived in time and looks fine. I will be using it in the spring. Later in 2020 would be a better time to give review of the item.”

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Posted 5 years ago

“Excellent fleece good quality delivered quickly”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews