Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Quality and just the right tool”

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Posted 7 years ago

“Order arrived in good time. Decent price and good range of goods.”

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Posted 7 years ago

“Good service and delivered on time.”

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Posted 7 years ago

“Great product, great price, top quality. Swift delivery. Happy customer.”

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Posted 7 years ago

“I have always been very happy with every item purchased, the service is very good too. So far in my dealings with Harrod Horticultural I am pleased to say I can't find fault with anything.”

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Posted 7 years ago

“Very good quality items fast delivery and easy to us website.”

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Posted 7 years ago

“After assembling the propagator, I came down the next morning to find it had collapsed. I have since replaced the suction pads with plastic bolts, but now I have great difficulty in removing the lid. I would much prefer a system where the lights were attached to the lid, so that they could be easily removed in one piece.”

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Posted 7 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“providing fantastic service !!”

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Posted 7 years ago

“Excellent quick delivery of my order, which was extremely well packaged. I would not hesitate to use this company again.”

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Posted 7 years ago

“Ordered a strawberry netting and frame for my son for Christmas present. I had it delivered here in November without realizing that it would be a solid 2.5meter length - I should have had it delivered to his house. It never occurred to me that as a "self assembly" it would be 2.5m long. It is still unopened in my garage, the only place large enough to house it. I did find the small print after it had arrived, I suppose most people order for themselves.”

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Posted 7 years ago

Thank you for your recent order for Harrod Horticultural products and also for taking the time to complete an online review. We rely greatly on comments from our customers to drive our policy of continual improvement in both the products we supply and the service we offer and are most grateful for your views. Our website does state that the longest length tube we offer for the Strawberry Cage page is 3m before and intermediate section is added. However, we will pass your comments onto our Web Team to see if this information can be made clearer. Thank you again for your order.

Posted 7 years ago

“Easy to order online, came quickly!”

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Posted 7 years ago

“Easy ordering process. Goods as per specification, well packed and delivered on schedule”

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Posted 7 years ago

“Service in general is very good from ordering to receipt of goods, My only disappointment was that I did not receive any paper instructions on how to erect my Fruit Cage”

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Posted 7 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 7 years ago

“Very good products.”

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Posted 7 years ago

“This was a present. The look & quality was very good Delivery was very quick.”

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Posted 7 years ago

“Good quality and delivered on time”

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Posted 7 years ago

“The item arrived on time and we are very pleased with the quantity.”

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Posted 7 years ago

“items only found at Harod horticultural and extra few pound discount price made it a good buy to help keep my water butt water good status for use in the garden”

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Posted 7 years ago

“I ordered two different types of wall trellis on line. The despatch was swift, the packaging was good giving good protection. The trellis are of excellent quality and look very good on the wall. I am confident they will give many years of service.”

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Posted 7 years ago

“Great, long lasting products and efficient service”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews