Harrod Horticultural Reviews

4.6 Rating 11,446 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FRUIT CAGES ORDERED. DIDN'T ARRIVE. NO CONTACT OR EXPLANATION FROM HARROD. I CHASED. CURT EXPLANATION PROVIDED, SOMETHING TO DO WITH LACK OF STEEL....! GOODS FINALLY SENT AND SATISFACTORY. NO APOLOGY.”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“Not so much a review but suggestions. Fruit cage- for the 1st two years marvellous, this year terrible - plastic side mesh failed at the bottom allowing bird ingress, suggest adding alternative of galvanised wire netting - my task for winter cost £45. Big wooden raised bed already showing signs of rotting - could be I've watered too much. Black hoops and other plant supports excellent. Your records should tell you when items were purchase”

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Posted 7 years ago

“Helpful telephone service”

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Posted 7 years ago

“My rose arch arrived earlier than expected, therefore we were able to complete the installation sooner.”

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Posted 7 years ago

“Ordered a vegetable cage which arrived in a couple of days! Instructions were clear and easy to follow and the cage and netting are sturdy and exceptional quality.”

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Posted 7 years ago

“The product was out of stock but it came within a reasonable time for me.”

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Posted 7 years ago

“Very prompt delivery. Although the net is very lightweight, it is also very stretchy, so was more difficult to fix on the roof of my fruit cage than other stiffer types. I had to mark the half-way point down each side with coloured string, to help fix the middle section, before stretching to the corners, and have left these markers in place for future reference. It is important to allow at least a meter extra to overlap the sides, and I needed lots of hooks where its stretchiness prevented it from laying flat onto the cage side netting, as I know squirrels are capable of lifting anything loose and sliding under the roof net and over the side nets. I am a bit concerned about its resistance to squirrels, hence only four stars rather than five.”

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Posted 7 years ago

“Received goods quickly”

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Posted 7 years ago

“I have always had good experiences with Harrod Horticulture. Always swift and prompt delivery with reliable packing.”

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Posted 7 years ago

“Impressed with the quality of the awning. It was very well packed to make sure that mothing got damaged. Assembly was easy. Very polite staff always ready to help,”

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Posted 7 years ago

“Having ordered a fruit cage for my raspberry plants took advantage of the discount offer to order two more. On checking the contents on delivery found six screws missing from one cage. Emailed customer services and missing parts arrived in post quickly. Very pleased with product and response of customer service team.”

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Posted 7 years ago

“The Westcote Large Wooden Arch was delivered very quickly. The product was very easy to put together and excellent value for money. I can certainly recommend this arch to anybody! Excellent quality that I hope will last several years.”

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Posted 7 years ago

“Ordered on Web; no issues. Item arrived promptly. Product (Popadome) did the job of protecting my gooseberry bushes from the birds. When using, good idea to have some pegs handy to clip the opening flaps out of the way.”

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Posted 7 years ago

“Ordered a hard to find plant whi h arrived in good state and is now flourishing.”

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Posted 7 years ago

“Prompt delivery. Good quality product”

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Posted 7 years ago

“This was a gift for my husband on our 50th Anniversary and he was delighted with it. Perhaps the only gripe would be to find more competive postage rates to N. Ireland”

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Posted 7 years ago

“Organised and professional service. Easy to look on the website for items, not long to wait from ordering to delivery received. The items I ordered were the corner brackets each was wrapped in a separate plastic bag it would have been better if all the pieces were put together as a bracket instead of customer self DIY. Instructions also were in very small print so made it difficult to follow to fit the bracket corners to the poles.”

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Posted 7 years ago

“Arrived well packed before it was due.”

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Posted 7 years ago

“The netting met my expectations”

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Posted 7 years ago

“The service was very good as usual.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,446 reviews