Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“It's great to be able to buy netting off the roll so you can order just the right amount. The soft mesh butterfly netting is good quality, both strong and easily draped. The product arrived in a strong paper sack, rather than plastic, and was delivered promptly.”

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Posted 7 years ago

“I have ordered several items now and all interactions have been extremely professional. I have recommended Harrod to several friends as a result of my experiences.”

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Posted 7 years ago

“Product had no base. Very poorly listed that it was not included. Would not have bought”

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Posted 7 years ago

Thank you for your recent order and review. We are sorry to hear that you found the information unclear regarding the product you ordered. As we are always trying to improve the service we provide to our customers, we have forwarded your findings to our Marketing Team who have the remit to amend any information relating to the products on our website and in our catalogues. Thank you for bringing this to our attention and please accept our apologies for any inconvenience caused.

Posted 7 years ago

“The process of placing orders and receiving goods is seamless and quick. I have no quibble with your service, and would recommend you in terms of service. However, the plant supports I bought are not robust; they wobble under pressure - definitely more style than substance. I would have preferred to pay more for something that is going to last. If it were not such a hassle to return a very large item, I would have done so.”

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Posted 7 years ago

“Ordering was nice and easy Delivery My parcel come very quickly Package Was wraped up well”

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Posted 7 years ago

“Excellent price for excellent product. Ordering was easy, delivery quick and straightforward and assembly was good with my husband helping. All fitted well, looks sturdy and hopefully will last for a long time. I bought a liner as recommended and now have a wonderful raised bed full of veggies.”

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Posted 7 years ago

“Buying brackets for the hoops I'd already got just finish my raised beds to a tee well worth expense and effort”

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Posted 7 years ago

“Couldn’t complete order online but lady I spoke to on phone was very helpful and ordered it for me. There was a delay with delivery but I was advised by email and again when it had been despatched.”

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Posted 7 years ago

“Prompt delivery. Garden weed burner is good quality and competitively priced. It has worked really well in keeping annual weeds under control but less effective on more robust weeds such as dandelions which have started to sprout through some old tarmac.”

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Posted 7 years ago

“No problem with ordering and delivery but the product us very unsatisfactory. The stakes do not have enough of a link "hook" to stay joined up. I am going to have to try adapting them.”

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Posted 7 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that a member of our Customer Services Team has now been in contact with you regarding this and we apologise for any inconvenience caused.

Posted 7 years ago

“Kept well informed concerning orders Very pleased with the robust quality of the products received - obelisks & other metal 'stands'”

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Posted 7 years ago

“Beautiful terracotta cane toppers, locally made, well wrapped and delivered promptly - excellent!”

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Posted 7 years ago

“A bit more information about delivery times would have given you five stars! The fencing is great and was as easy to put up (with two people) as advertised. BUT the amount of plastic used to pack the fencing was completely excessive. It took two of us almost as long to remove the plastic as it did to erect the fence. Given all the worry about plastic at the moment I hope that you can find some alternative form of packing. I have had metal products from other horticultural suppliers that has safely arrived in cardboard packaging.”

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Posted 7 years ago

“Love my rusty trellis”

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Posted 7 years ago

“Excellent customer service , happily discussed what we needed and sent samples first.”

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Posted 7 years ago

“First class service from this company, it's the only company I have purchased from that have delivered before they took my money. The lady on the phone was so nice and so helpful it was a pleasure to deal with them.”

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Posted 7 years ago

“A great product, helpful advice and prompt delivery.”

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Posted 7 years ago

“Good prompt service”

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Posted 7 years ago

“The greenhouse staging I bought: I asked the sales lady if it could be used outdoors. She didn’t know. the screws are practically impossible to tighten as they are in corners. The wooden slats apparently didn’t come treated against water- or it looks as if they didn’t.”

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Posted 7 years ago

Thank you for your order and review. We understand that a member of our Customer Services Team has now contacted you regarding your query. Please accept our apologies once again for any inconvenience caused.

Posted 7 years ago

“Very Good Service. Item arrived as predicted”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews