Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Received goods quickly”

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Posted 7 years ago

“I have always had good experiences with Harrod Horticulture. Always swift and prompt delivery with reliable packing.”

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Posted 7 years ago

“Impressed with the quality of the awning. It was very well packed to make sure that mothing got damaged. Assembly was easy. Very polite staff always ready to help,”

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Posted 7 years ago

“Having ordered a fruit cage for my raspberry plants took advantage of the discount offer to order two more. On checking the contents on delivery found six screws missing from one cage. Emailed customer services and missing parts arrived in post quickly. Very pleased with product and response of customer service team.”

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Posted 7 years ago

“The Westcote Large Wooden Arch was delivered very quickly. The product was very easy to put together and excellent value for money. I can certainly recommend this arch to anybody! Excellent quality that I hope will last several years.”

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Posted 7 years ago

“Ordered on Web; no issues. Item arrived promptly. Product (Popadome) did the job of protecting my gooseberry bushes from the birds. When using, good idea to have some pegs handy to clip the opening flaps out of the way.”

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Posted 7 years ago

“Ordered a hard to find plant whi h arrived in good state and is now flourishing.”

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Posted 7 years ago

“Prompt delivery. Good quality product”

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Posted 7 years ago

“This was a gift for my husband on our 50th Anniversary and he was delighted with it. Perhaps the only gripe would be to find more competive postage rates to N. Ireland”

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Posted 7 years ago

“Organised and professional service. Easy to look on the website for items, not long to wait from ordering to delivery received. The items I ordered were the corner brackets each was wrapped in a separate plastic bag it would have been better if all the pieces were put together as a bracket instead of customer self DIY. Instructions also were in very small print so made it difficult to follow to fit the bracket corners to the poles.”

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Posted 7 years ago

“Arrived well packed before it was due.”

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Posted 7 years ago

“The netting met my expectations”

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Posted 7 years ago

“The service was very good as usual.”

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Posted 7 years ago

“Very prompt delivery and very happy with the raised beds made of recycled material - easy to construct too.”

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Posted 7 years ago

“Quick ordering and delivery Good communication with details of delivery.”

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Posted 7 years ago

“My order was processed and delivered speedily and in good condition”

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Posted 7 years ago

“Always efficient, speedy service”

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Posted 7 years ago

“The butterfly netting came very quickly; we were kept in the picture”

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Posted 7 years ago

“I wanted a few odds and ends to extend an existing Harrods trellis. The customer service officer was very helpful on the phone identifying the items I wanted confirming. However they could not find the screws I wanted and said they would phone me back. Unfortunately they didn't, but that might be because they could not find them. However it would have been useful to know. I ordered the other items on line and got the usual efficient service but I had to hunt around the few hardware shops in my area to try and find alternative screws. As I have mobility difficulties this did not much please me.”

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Posted 7 years ago

“Good speedy service.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews