Harrod Horticultural Reviews

4.6 Rating 11,483 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,483 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Once again, Harrod have delivered promptly and without missing parts. The raspberry supports are very well made and will hopefully last many years. The first ones we bought certainly have!”

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Posted 1 year ago

Thank you for your kind review and so pleased to hear you are happy with the raspberry supports, hoping you get some great harvests this year!

Posted 1 year ago

“Responses from Customer Service were quick and professional. Happy with the returns process. A little taken aback by the cost of the return.”

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Posted 1 year ago

Thank you for your positive review, sorry to hear you returned your purchase, but glad the process was straightforward for you.

Posted 1 year ago

“Easy to order, well packaged and quick delivery”

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Posted 1 year ago

Thank you for your kind review and pleased to hear you are happy with your purchase.

Posted 1 year ago

“It was easy to find what I wanted, the catalogue is excellent. I was advised when the item would arrive and I was very pleased with my new raised bed.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated and pleased to hear you are happy with your raised bed.

Posted 1 year ago

“Very prompt delivery,good communication regarding despatch and decent price of goods which were in stock.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated.

Posted 1 year ago

“I wanted some good fixings for a fruit cage for a customer, those from Harrod Horticultural were excellent. Strong enough to work with single handedly, easily mounted and dismounted as necessary, and a good range offering joint I needed. Thank you, I wasted money on other fixings that proved totally impractical.”

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Posted 1 year ago

Thank you for your positive review and pleased that we were able to help you with the fruit cage fixings you were looking for.

Posted 1 year ago

“Speedy delivery and products were good quality”

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Posted 1 year ago

Thank you for your positive review and good to hear you were pleased with the service and the products.

Posted 1 year ago

“The insulation arrived far quicker than I had expected,”

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Posted 1 year ago

Thank you for your kind review and pleased to hear you were happy with the speed of delivery.

Posted 1 year ago

“Excellent company I have used them before and have always been satisfied with their service. I would definitely use them again.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated.

Posted 1 year ago

“Excellent throughout. Brilliant product ( liners for planters), easy to use, very strong and exactly right for the purpose. Wonderful company , the items arrived promptly and safely.”

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Posted 1 year ago

Thank you for your kind review, great to hear that you are pleased with the planter liners, happy gardening!

Posted 1 year ago

“Good product for fair price delivered as promised.”

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Posted 1 year ago

“I raise an order for an espalier frame and additional braces on 30/11/24 but the frame was delivered on 4/11/24 without the braces. Between 11th of November and 9th December I was sent 4 separate emails advising that there was a delay and a new expected delivery date. The braces were finally delivered on 19/12/24. I am happy with the products but very dissatisfied with the service as it has delayed my garden project. There has been no real apology from Harrod Horticulture and no offer of compensation for what has been a significant delay.”

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Posted 1 year ago

“Very good service as manufacture of the Wisteria Umbrella support was delayed, so they kept me informed throughout.”

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Posted 1 year ago

“Harrod Horticultural is my go-to site for garden equipment. There's a wide range of tools and kit, of excellent quality, reasonably priced and delivery is prompt. I have always been completely satisfied with my purchases.”

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Posted 1 year ago

“Steel Grand Pyramid Obelisk - Well made product and reasonably easy to put together. You just need to make sure you fix the first ring (it's a square really!) at the correct angle so it all stays squarely aligned as you add the rest.”

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Posted 1 year ago

“Very good service prompt delivery”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Since you could not supply what you had advertised (with 3 changed dates for delivery) your records should show that I cancelled the order. How can you suggest in your latest email that you jope that I am happy with the goods (not) supplied? Someone needs to shake things up at your end.”

Helpful Report

Posted 1 year ago

Dear Mr. Mayne, Sincere apologies for the delay in the delivery and the delivery date changes which resulted in you cancelling your order. Sorry that you received a request for a review email, this would have been automatically scheduled after you placed the order and this unfortunately didn't get cancelled before it was sent on this occasion. Apologies again for the inconvenience caused and we will review our procedures to look at preventing this happening in the future.

Posted 1 year ago

“Bought before, lasted 13years on one, the other is still OK. Quality wood/full fittings and easy to follow instructions, would buy again”

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Posted 1 year ago

Thank you for your kind review and please to hear you are happy with your purchase.

Posted 1 year ago

“Brilliant firm to deal with. Exceptional customer service”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,483 reviews