Harrod Horticultural Reviews

4.6 Rating 11,181 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

Ms Dawn Barnes

Anonymous

Anonymous // 01/01/2019

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“Excellent service, quick and efficient, great products.”

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Posted 2 years ago

“received order very quickly but surprised such a small item had to be signed for”

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Posted 2 years ago

“I ordered netting for fruit trees, with which I'm very pleased. The ordering process was simple, delivery was quick and netting was well-packed... I have no complaints, would be happy to order from Harrod Horticultural again.”

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Posted 2 years ago

“Always good quality, never disappointing.”

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Posted 2 years ago

“Excellent and straightforward”

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Posted 2 years ago

“Excellent products, good prices & prompt delivery”

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Posted 2 years ago

“I bought an aluminium fruit cage. Firstly, it was far too expensive: a few lengths of standard aluminium tube, some mass produced plastic couplings, some pegs and netting - if those components bought separately cost more than £50 I'd be surprised. But this kit cost well over £400. Secondly, to suppose the door could stay square and true without bracing is ridiculous. Thirdly, the bolt supplied to assemble the door latch was not long enough. I had to make a trip into town to get a longer bolt, and I had to design my own door bracing with tensioned wire.”

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Posted 2 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 2 years ago

“First class!”

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Posted 2 years ago

“Very good quality products and fast delivery.”

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Posted 2 years ago

“Efficient and kept me informed.”

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Posted 2 years ago

“Excellent products & service”

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Posted 2 years ago

“Customer service is responsive and speedy. They sent the wrong product initially, but fixed it very quickly and let me keep the product they sent in error. Which was nice.”

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Posted 2 years ago

“As ever, great service; effective updates about our order, and prompt delivery.”

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Posted 2 years ago

“Prompt delivery, good quality and simple to install raised beds.”

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Posted 2 years ago

“Excellent service - quick and efficient. Dome fitted perfectly over my raised bed and so far, crossed fingers, I've had little or no damage from snails and slugs. My tomatoes are loving the conditions created under the dome and I couldn't be happier. I've recommended them to a number of keen gardening friends.”

Harrod Horticultural 5 star review on 19th June 2022

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Posted 2 years ago

“Your service is as always, excellent”

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Posted 2 years ago

“Sent entirely wrong product- I returned and requested the wig HR product be sent as soon as possible (since I had a project to finish). Took a while to process and never provided the product I ordered (sent refund instead). So never received the product I paid for and delayed my project. Not impressed.”

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Posted 2 years ago

“First-class service and product. Would recommend”

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Posted 2 years ago

“The goods were as described in the catalogue and arrived quickly in excellent condition. The netting tent is currently keeping my strawberries very safe from birds and other creatures that like to eat them before me! Thank you 😊”

Harrod Horticultural 5 star review on 18th June 2022

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Posted 2 years ago

“Very good service by courier from Harrod. The trellis arrived a day early only 2 days after ordering. Emails kept me up to date with the shipping.”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,181 reviews